Windows 10: 关于Windows10恢复功能

请问在Windows10设置中的恢复功能里的重置此电脑的保留或删除个人文件的选项中，这个个人文件就指的是什么东西呢 ，C盘的东西还是那些视频啊图片啊音乐啊的那些文件夹？感谢您的回复

:)

 

Windows10 update

Hi Ray,

To troubleshoot your issue, we suggest doing these following troubleshooting methods:

Method 1

• Turn off your PC.
• Press and hold Shift then turn on your PC.
• Wait for the setup (set up fixes the problem automatically).

Method 2

• Create a media creation tool by following the steps in this
  link.
• Select your preferred installation option and wait for the process to finish.

Let us know how it goes.

Regards.

 

Windows10 update

Thanks for that Allan it worked exactly as you said (method 1)

Cheers

Ray

 

Windows10

Hi Matthew,

I suggest you to try the steps provided below.

• Download iso image from this link http://www.microsoft.com/en-us/software-download/windows10

Startup Repair can automatically recover from most BCD problems. If you prefer to manually analyze and repair problems, you can use the command-line tool BootRec.exe by starting the System Recovery tools and then clicking
Command Prompt in the System Recovery Options dialog box.

BootRec.exe supports the following command-line parameters:

• /FIXMBR The /FIXMBR switch writes an MBR to the system partition.
• /FIXBOOT The /FIXBOOT switch writes a new boot sector onto the system partition.
• /SCANOS The /SCANOS switch scans all disks for Windows installations and displays entries currently not in the BCD store.
• /REBUILDBCD The /REBUILDBCD switch scans all disks for Windows installations and provides a choice of which entries to add to the BCD store.

Please keep us updated with the status of the repair, to assist you further.

Regards,