Windows 10: windowshello

hi, newly buy a laptop (hp pavilion 360 ). after 1903 update face unlock option is came but m unable to use it beacuse it showing face sign in is unavalable coz your cam is not support. can you please help me out ?

:)

 

windowsHELLO SET UP

Hi DELL14-3468,

The requirements are simple: you need the Windows 10 Anniversary Update (AU) and either an iris scanner, a fingerprint reader, or a special near-infrared 3D camera.

Note: Windows Hello requires specialized hardware, including fingerprint reader, illuminated IR sensor or other biometric sensors and capable devices.

You can check to see if your computer already supports Windows Hello by going to Settings > Accounts > Sign-in Options.

If Windows Hello isn’t available, you will see a message that says, “Windows Hello isn’t available on this device.”

List compatibles devices:

https://www.microsoft.com/en-us/windows/view-al...

If it isn’t available, you can purchase a peripheral that adds Windows Hello functionality to your system. Of these add-on devices, there are two kinds of biometric authentication. See the section below called “Windows Hello Isn’t Available on This Device”
for more details.

Windows Hello biometric requirements:

https://docs.microsoft.com/en-us/windows-hardwa...

Hope the information provided is useful. If the issue persists, reply here and we will be glad to help you.

 

Fingerprint reader not working after Win10 upgrade

Hi Rob,

At the moment, Windows Hello is not available to all Windows 10 devices.
We suggest that you provide your feedback and suggestions by using the Windows Feedback tool installed on your device regarding your concern with Windows Hello.

You may also check this
link to see the list of devices that supports Windows Hello.

Regards.

 

how can i use Windows Hello to this laptop ?

Hi,

Window Hello is currently not available to all Windows 10 devices.
We suggest that you provide your feedback and suggestions using the
Windows Feedback tool installed on your device to help us improve Windows 10 with regards to Windows Hello.

You may also want to visit this link to see the list of devices that support Windows Hello.

Regards.