Windows 10: winrmsrv.exe and black screen

Today, I started my PC as I do every day. When the PC booted up, a window popped up and asked me to give firewall access to winrmsrv.exe. I immediately cancelled the window and searched about it. I read everywhere that it is a trojan and in order to remove it, i have to download Malwarebytes. Did that and removed it. Restarted my PC and then i saw that despite the fact that the trojan was gone, my Windows Defender was empty and it didn't work at all.

So, I kept digging on Google and I found out that in order to make sure that the trojan is gone, I have to do a fresh Windows 10 install. I tried to reboot and go into bootable devices to start the installation from USB but all I got was black screen. I had to press the restart button to boot again. Then I've decided to force it to go in safe mode, by selecting to boot in safe mode from msconfig widnows, in order to investigate the situation a little bit more. Wrong! Now, every time I try to open my PC, all I see is black screen.


Any suggestions? Do I have to buy new SSD?

:)

 

Black screen error

Hello,

There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

• Can you confirm to us if you are using a laptop or a computer?
• Have you made any recent changes to your device prior to this happening?
• What exactly were you doing when the error occurred?
• Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

As an initial part of troubleshooting, we suggest following the steps given on this article:

Troubleshoot black screen or blank screen errors. This will help you diagnose and rectify most of the known black screen concerns.

We will wait for your response.

 

black screen

Hi Bart,

It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

• Are you getting any error messages?
• What happen when you tried to login?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you follow the steps in this
article to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

Let us know if you need further assistance.

 

black screen

Hi,

To assist you better regarding your concern, we would like to know more information:

• Did you get any error messages?
• Have you tried updating the drivers?

We suggest that you try the troubleshooting steps suggested by Sharath Srinivasa on this

link.

You can also check the article about troubleshooting black screen problems on the link below.

windows-10-troubleshoot-black-screen-problems

Hope this information helps. Please post us back if you need any further assistance.