Windows 10: WinUpdate - now can't open or use new laptop

Discus and support WinUpdate - now can't open or use new laptop in Windows 10 Updates and Activation to solve the problem; Overnight MS sent an Update. When I turn on the laptop, and after a wait, the screen shows options ''to make it easier to use'' . One selects by using... Discussion in 'Windows 10 Updates and Activation' started by nithig, May 30, 2018.

  1. NITHIG
    nithig Win User

    WinUpdate - now can't open or use new laptop


    Overnight MS sent an Update.
    When I turn on the laptop, and after a wait, the screen shows options ''to make it easier to use'' . One selects by using the space bar.
    I have tried every combination that I can imagine (and each time it goes back to the original screen to re-commence).

    So I can't access my computer at all.
    Even getting here (to the forum) was a mission ... had to find another computer, reset passwords etc.

    It's hard to imagine that my laptop is the only one affected ... is there a Microsoft person reading this who can advise me as to what steps to take to get back my system (which I had set up exactly how I wanted .... why doesn't MS ASK before messing up a private pc?) or who can tell the appropriate department at MS to send out a fix?

    :)
     
    nithig, May 30, 2018
    #1
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WinUpdate - now can't open or use new laptop

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