Windows 10: wired Internet connects successfully, but it can's use the Internet

wired Internet connects successfully, but it can't use the Internet.WiFi is able to use the Internet.I have tried the modify ipv4 to get the relative code automatically, reboot the modem with router and reset the Internet. Unfortunately, all approaches failed.

:)

 

Internet Connection

Hi George,



Are you using a wired or wireless connection?



I would suggest you to follow these steps and try to run the Internet connections troubleshooter:

• Press Windows key + X on the keyboard.
• Click on Control panel.
• Type “Troubleshooting” without quotes in the Control panel
  search box.
• Click on Troubleshooting and click on View all.
• Click on Internet Connections troubleshooter and follow the on-screen instructions.

Let us know the results.

 

Windows 10 and internet connection

Hi,



Apologies for the late reply.



Since you are able to connect to the internet wirelessly it is just the wires connection which has issues.

It could be either wire which has problems or Ethernet port.

Before you change either of these I suggest you to try the following steps:

Follow these steps to run the troubleshooter.

a. In search Type “Troubleshooting” without quotes in the search box and hit Enter.

c. Select “View all” option from the left panel.

d. Select “Internet Connections” from the list and follow On-screen instructions.



Regards,

 

There is no Internet Connection

Hi Carol,

To narrow down your concern regarding your Internet connection, we would like to know the following:

• When did the issue first begin?
• How are you connected to the Internet? Is it wired or wireless?
• Aside from resetting the netsh Winsock, what other troubleshooting steps have you taken so far to resolve this?

We look forward to your response.