Windows 10: Wired Mouse and Keyboard freeze.

I got this problem for about 2 months now.
My keyboard and mouse keep freezing, I always plugged my keyboard and mouse on rear panel, it freezes after about 10 minutes of using.
I tried to use new keyboard and mouse still freeze again.

After it freeze, I plugged it to front panel and it works but the problem occured again.
My only option is to turn off the PC (Power button).

Also the keyboard Numlock light still on when it freeze.
When it freeze i can't turn off the numlock. I tried to press it, but it doesn't work.
Same with the Caps lock.

Specs
Intel i5-3570
ASUS H16M-C
Corsair 8GB (CMZ8GX3M1A1600C9)
Windows 10 Pro 64bit

:)

 

keyboard and mouse not working

Hi Chrystal,

For us to properly isolate the issue with your keyboard and mouse, we would like to know the following:

• Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
• Are you using a wired or wireless keyboard and mouse?
• Have you tried using a different keyboard and mouse? If yes, how was it?
• Have you tried using your keyboard and mouse to another computer? If yes, what is the result?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

As an initial troubleshooting, we suggest that you try updating your keyboard and mouse drivers to resolve the issue. You may also check and follow the troubleshooting steps in this
article.

We look forward to your response.

 

Computer and mouse freeze

Hi

There are several reasons that could have cause your keyboard and mouse to freeze. To know more about the issue, we will ask some questions to help us:

• Were there recent changes made before the issue occurred?
• What are the steps that you've done so far to know where the issue is coming from?

Meanwhile, we suggest that you refer to this article:
Mouse, touchpad, and keyboard problems in Windows for us to check all setting needed to help us in resolving your issue.

Let us know about the update.

 

keyboard, wired mouse and touchpad randomly freezes

I've recently upgraded to Windows 10 from Windows 7 on my Acer Aspire 5750 laptop. Since then I have random freezes where I lose all keyboard, touchpad and wired mouse function. I have no option but to turn off at the switch and restart. I've run the hardware
and devices troubleshooter in Control panel several times but this makes no difference. Can anyone help?