Windows 10: Wireless Beats will not connect as audio or mic

The wireless Beats headphones will only connect by Bluetooth but never connect to audio or mic. I have tried resetting and forgetting the device. I have all the current updates. I have tried updating drivers. Nothing seems to be working. Please help!

:)

 

Beats Audio

Hi John,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I will definitely assist you with audio problem.

This issue may occur due to the out dated driver. Try the below method and check.

Method 1.

I would suggest you to run Windows sound troubleshooter and check if it helps. Follow the below steps:

• 
  Type troubleshoot on the search bar and click on
  troubleshooting.
  
• 
  Click on Hardware and Sound and click on
  Playing audio.
  
• 
  Now click on Advanced button and click on
  Next.
  

If the issue still persist try the below steps provided.

Method 2.

I recommend you to update the beat audio driver and check. Follow the below information provided.

• 
  Press Windows key + X and click on
  Device manager.
  
• 
  Locate for Universal Serial Bus Controller and expand it.
  
• 
  Right click on the beat driver and click on update.
  

Hope this helps. Post us with status we will be glad to help you.

 

Wireless Beats Connect but Only Produce Audio When Sitting Very Still

The headphones connect via bluetooth but only produce audio when i'm sitting very still and only for a few seconds.

I'm here because I've tired every solution imaginable.

• Reinstalling Bluetooth drivers
• Turning off Handsfree Telephony
• Manually rearranging Bluetooth drivers
• Disabling Bluetooth Enumerator
• Disabling Bluetooth LE Enumerator
• Etc...

I've tried every solution that has worked for others I've found with similar issues online.

I'm using Beat Studio 3's (Work fine on anything else I connect them to)

I'm on the latest build of windows 10, 1809.

Using Intel Dual Band Wireless-AC 7260 Bluetooth adapter (pretty sure it's integrated)

Would love to hear if anyone else has had this issue and any suggestions on what to do.

 

Beats Studio Wireless 2 as a Gaming Headset

I bought a y-shaped audio splitter to use my Beats Studio Wireless 2 as a gaming headset. They performed this function flawlessly for a while but just stopped working one day. I'm using my Beats wire with a built-in mic as the mic. It also won't let me
set my Beats as a default device. (Just additional information.) I'm ready and willing to undergo a process to get these working as a gaming headset again.