Windows 10: Wireless Display Adapter issue with streaming video from web browser

I have a Wireless Display Adapter. It used to work with no issues.


I hadn't used it in a few months, until last month. When I started using it again, I was streaming some video from a website via Firefox. The video played perfectly on my computer monitor, but on my TV (which was connected to my computer via the Wireless Display Adapter) the video would stutter every few seconds.


After trying to figure out what could be wrong, I tried a different web browser. In Chrome, the problem wasn't quite as bad, but it still happened. In Edge, it almost never happened, but it did every once in a while. In ALL cases, the video as totally smooth and normal on my computer monitor. It was only on my TV that there was a problem.


Does anyone know why this would be happening? I have no idea what to do about it. TIA for any help you can offer!

:)

 

Display problems with the Microsoft Wireless Display Adapter

Hi,

It is possible that you are experiencing an audio and video streaming issues due to a corrupted or an outdated display driver. To isolate your issue, we'd like to gather more information:

• Have you made any recent changes prior to this issue?
• Could you tell us the exact error message you received?
• Have you tried updating your display drivers?
• Does this happen only when you're streaming a video?
• What troubleshooting steps have you done so far?

Meanwhile, we suggest that you follow the steps in this
article on how to troubleshoot Wireless Display Adapters. You may expand each section that best describes your situation and check if the issue still persists.

Let us know if you need further assistance.

 

Windows Wireless Display Adapter Version 1 No Video Output - Why Please?

Hi Mike,

One possible cause why you're experiencing a no video output issue due to a corrupted or an outdated display driver. To better assist you, we'd like to know if the issue still persists when using a different Wireless Display Adapter.

Meanwhile, we suggest that you follow the steps in this
article on how to troubleshoot Wireless Display Adapters. You may expand the section
Having trouble connecting your device to the adapter? and try preforming the instructions that you have not yet done.

Feel free to post us back if you need more assistance.

 

Microsoft wireless display adapter with Lenovo Yoga

Hi,

I realize the inconvenience you are facing with Microsoft wireless display adapter. I will certainly help you.

I suggest you to run windows Hardware and Devices troubleshooter to fix the issue.

Kindly follow the below steps to run Windows Update troubleshooter:

• Search for Troubleshooting in Windows search box, and open it.
• Select view all in the left pane of troubleshooting Window.
• Click on Hardware and Devices, and follow the on-screen instructions.

Please reach back to us, if you face difficulty with
Microsoft wireless display adapter. We will be happy to help.

Thank you.