Windows 10: Wireless Display Adapter not connecting to PC

Hello....ran into a strange issue that I'm not sure how to fix.Our school district has Microsoft Wireless Display adapters at various locations. They were connecting to Dell Latitude 3410s up until 3 weeks ago. Suddenly none of them will connect to the display. Sometimes they connect for a second, but disconnect with in 2-3 seconds. All Dell Latitude 3410s are running Windows 10 Enterprise 21H2 custom image. To recreate the issue, I imaged 2 laptops, both Dell Latitude 3410s. One with the same custom image, and another with Win 10 LTSC 2019 also custom image. Installed all the same

:)

 

Windows Wireless Display Adapter-not connecting anymore

Hello Phillip,

Did you notice any changes on your PC prior to the issue? I suggest that you follow the steps outlined in this support article:
Troubleshooting Wireless Display Adapters.

Since updating drivers did not work, in addition, you can try to reset the Wireless Adapter.

1. On the adapter, press and hold the reset button for 10 seconds.
2. When the message " Ready to connect "shows, open the
   Action Center.
3. Select Connect, and in the list of displays, select
   Microsoft Wireless Display Adapter.

Please respond to this thread to let me know how the issue progresses. Similarly, if you have more questions, please inform me by replying to this post.

 

Issue with connecting Dual monitor with Wireless Display Adapter

Hi Penny Wells,

Thank you for writing to Microsoft Community Forums.

I can understand the situation must be difficult for you when things do not work as they should. However, we would need some more information regarding the issue.

1. What is the make and model of the computer?
   
2. What is the model of the TV?
   

This issue can occur if there is pending firmware update or the issue with the drivers. I would suggest you to follow the below steps and let us know about the results:

Method 1: Fix connections to wireless displays or docks.


I would suggest you to follow the steps mentioned in the Microsoft article on
Fix connections to wireless displays or docks.


Method 2: Troubleshooting Wireless Display Adapters.

If method 1 doesn’t fix the issue, I would suggest you to follow all the troubleshooting steps mentioned in the Microsoft article on
Troubleshooting Wireless
Display Adaptersrefer the steps ‘Having trouble connecting your device to the adapter?’

Note: The above article contains steps regarding Firmware update.
Modifying BIOS settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS
settings can be solved. Modifications of the settings are at your own risk.

If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.

Hope it helps.

Roohi Taj S

Microsoft Community - Moderator

 

cant connect Wireless Display For Old PC

Hi Faizal,

I realize the inconvenience you are facing.; Let me help you in resolving the issue.

This issue might have occurred due to corrupted/ outdated display adapter drivers after upgrading to Windows 10. Try the below and check if it helps.

Step 1: Uninstall the Wireless Display Driver.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Display Adapter.
• Right on the Display Adapter and click on
  Uninstall.
• Restart the computer.

Step 2: Update
Wireless Display Driver.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Display Adapter.
• Right on the Display Adapter and click on
  Update driver software.

I would request you to refer to suggestions provided in the article below and check.

Connect a Bluetooth audio device or wireless display to
your PC

Also refer to: Fix connections to Bluetooth audio devices
and wireless displays

And, Project to a wireless display with Miracast

(Applies to Windows 10 as well)

Keep us posted on Windows related queries and we will be happy to assist you further.

Thank you.