Windows 10: wireless display and docks stuck in removing device

on wireless display and docks, stuck in removing device

:)

 

wireless display adapter model 1628

Hi Rudy,

Connecting to a wireless display requires a device that supports Miracast. For us to identify the cause of this issue, please answer the below questions:

• What is the exact error message that you have encountered?
• What is the build number and version of your Windows?
• What troubleshooting steps have you done so far?

In the meantime, we suggest performing the given steps on this article:
Fix connections to wireless displays or docks.

We look forward for your response.

 

Issue with connecting Dual monitor with Wireless Display Adapter

Hi Penny Wells,

Thank you for writing to Microsoft Community Forums.

I can understand the situation must be difficult for you when things do not work as they should. However, we would need some more information regarding the issue.

1. What is the make and model of the computer?
   
2. What is the model of the TV?
   

This issue can occur if there is pending firmware update or the issue with the drivers. I would suggest you to follow the below steps and let us know about the results:

Method 1: Fix connections to wireless displays or docks.


I would suggest you to follow the steps mentioned in the Microsoft article on
Fix connections to wireless displays or docks.


Method 2: Troubleshooting Wireless Display Adapters.

If method 1 doesn’t fix the issue, I would suggest you to follow all the troubleshooting steps mentioned in the Microsoft article on
Troubleshooting Wireless
Display Adaptersrefer the steps ‘Having trouble connecting your device to the adapter?’

Note: The above article contains steps regarding Firmware update.
Modifying BIOS settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS
settings can be solved. Modifications of the settings are at your own risk.

If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.

Hope it helps.

Roohi Taj S

Microsoft Community - Moderator

 

wireless display adapter model 1628

Same exact issue here with 2 adapters. Both worked well for a long time, then suddenly could not connect to either one. Adapter shows up on TV and my Microsoft Surface Pro3. Message on Surface is "connecting." Message on TV is "connecting to Bill's device."
Then, "unable to connect." Tried connecting two adapters connected to two TVs using three Surface Pro devices. Same result.

Windows 10 Pro

V: 1709

Build: 16299.192