Windows 10: Wireless display connection issue

Hi to all! Could you please help me, I have an issue with the connection to wireless display. I have been using Tablet Galaxy S8 Ultra as an additional monitor, and everything work correctly, one day this function become not working. There were no updates or drivers instalation, there were no updates related with the Software and/or Hardware. What could be a problem? I had a call with support from ASUS and they provided me additional drivers to Wi-Fi module, but nothing changed unfortunately, they asked to contact Microfot comunity and support for additional help and information. Thank you i

:)

 

Issue with connecting Dual monitor with Wireless Display Adapter

Hi Penny Wells,

Thank you for writing to Microsoft Community Forums.

I can understand the situation must be difficult for you when things do not work as they should. However, we would need some more information regarding the issue.

1. What is the make and model of the computer?
   
2. What is the model of the TV?
   

This issue can occur if there is pending firmware update or the issue with the drivers. I would suggest you to follow the below steps and let us know about the results:

Method 1: Fix connections to wireless displays or docks.


I would suggest you to follow the steps mentioned in the Microsoft article on
Fix connections to wireless displays or docks.


Method 2: Troubleshooting Wireless Display Adapters.

If method 1 doesn’t fix the issue, I would suggest you to follow all the troubleshooting steps mentioned in the Microsoft article on
Troubleshooting Wireless
Display Adaptersrefer the steps ‘Having trouble connecting your device to the adapter?’

Note: The above article contains steps regarding Firmware update.
Modifying BIOS settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS
settings can be solved. Modifications of the settings are at your own risk.

If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.

Hope it helps.

Roohi Taj S

Microsoft Community - Moderator

 

Windows Wireless Display Adapter-not connecting anymore

Hello Phillip,

Did you notice any changes on your PC prior to the issue? I suggest that you follow the steps outlined in this support article:
Troubleshooting Wireless Display Adapters.

Since updating drivers did not work, in addition, you can try to reset the Wireless Adapter.

1. On the adapter, press and hold the reset button for 10 seconds.
2. When the message " Ready to connect "shows, open the
   Action Center.
3. Select Connect, and in the list of displays, select
   Microsoft Wireless Display Adapter.

Please respond to this thread to let me know how the issue progresses. Similarly, if you have more questions, please inform me by replying to this post.

 

Can’t Connect to Wireless Display

Hello,



Thank you for writing to Microsoft Community Forums.



I understand your concern, we will look into this for you. However, in order to get clarity of the issue and assist you with appropriate steps, please reply with the answers to the questions below.

• What is the current build of Windows 10 you are using on your computer? You can refer this article to
  
  Check for the operating system information in Windows 10.
  

• What troubleshooting steps have you tried so for?
  

I suggest you to refer this article
Fix connections to wireless displays or docks and check with the issue.





The issue could also be specific to some systems including Dell XPS as the following article describes it. Please follow the instructions as given in the link.

Miracast Users May Encounter issues
while connecting to wireless devices



Refer this article to know more about the
Connection TV to PC.



Hope it helps.



Regards,

Noor Azam S

Microsoft Community – Moderator