Windows 10: Wireless Internet Steadily Failing for All Windows Devices in Home

This is a long topic which has a bit of a backstory, so bear with me.


About a week ago, I fired up my ~3 year old, custom-built gaming desktop running Windows 10, and was greeted by the following symptoms:


1. The 'No Network Available' icon was visible on the bootup screen and in the taskbar once booted.

2. The computer could see both of the two WiFi channels from our Router at full strength and was attempting to connect to them

3. Periodically, it would report having reconnected for a brief period, only to go back to disconnected immediately. If I attempted to visit any website during this disconnected period, it would immediately disconnect.

4. If I manually directed it to connect to one of the networks, after giving it the correct password and verifying it with other devices it would tell me 'Can't Connect to this Network'


Following this discovery, I attempted the following:


1. Restarting my PC. Did not fix it.

2. Restarting the Router. Did not fix it.

3. Updating Router Firmware. Did not fix it.

4. Swapped the WiFi antennae on the back of my PC for a more powerful antenna, did not work.

5. Followed multiple guides on this and other sites to reset the drivers for the Wireless Card. This was initially successful, as my computer was able to reconnect and stay reconnected after this point for an evening, but the next night the problem returned and this solution no longer worked.

6. Did a complete network configuration reset, no effect.

7. Did an IP Config flush and assorted other command prompt commands as detailed in a guide elsewhere on this site. No effect.


At this point, only my PC was suffering from this, and not any other device in the home. Internal diagnostics on the installed hardware reported that the card was functioning properly, so I figured that it was a problem with the Router itself.


I then decided to replace the router, a Netgear Nighthawk R7000, with a newer model: the Netgear Nighthawk AX6. This did not correct the issue, and I was thus forced to manhandle my very awkward gaming PC across the house to link it to the router via an Ethernet cable due to the layout of our home, running a direct line to the PC is infeasible. This restored the internet, and repeating Step 5 from above, I was able to reset the network card drivers and get WiFi back on the PC. I returned it to its place, and for a few days it functioned normally, before the issue returned again.


At this point, I decided to try my wife's gaming PC also custom built only for it to produce a whole new error: it can't even detect the new Wireless network channels at all, even after multiple restarts and flushes of the IP system. A quick check revealed that not only both of our desktops were having this connectivity issue, my HP work laptop, and my ASUS gaming laptop were suffering a similar issue of not being able to see the Wireless network. None of the other wireless devices in our home have these issues; only our Windows laptops and PCs are unable to reliably connect to the Internet via WiFi. Currently, I've configured the old Router to act as a wireless bridge and am using a direct ethernet connection to access the internet. However, again, the geometry of the computer room plus the ongoing lockdown, it is infeasible to use Ethernet cables for our Windows devices.


I've narrowed it down to a Windows 10 issue after some experimentation, but we have a Macbook, iPhone, Galaxy S10, Xbox One, and PS4 that are all able to see and connect to the WiFi router with no issues.


Currently, the only solution that is working is to keep my wife's desktop permanently plugged into our 'Bridge' router, and periodically connect my desktop to it to delete the network adapter card drivers and reinstall them fresh, which seems to keep the device happy for a few hours at a time at the very least. However, such a system is... impractical and headache-inducing to say the very least.


Has this happened to anyone else? Does anyone have any permanent fixes for something like this? I'm doing all I can, but I am far from very computer literate when it comes to the nitty-gritty of how to make the various systems/subsystems play nice with one another.


Specs for the various systems:

ISP: Cox

Primary Router: Netgear Nighthawk AX6; HW Version: RAX45; Firmare V 1.0.2.10_2.0.26

Bridge Router: Netgear Nighthawk R7000

Modem supplied by Cox: Aries Touchstone CM82000


My PC can see networks, will not reliably connect to them

Motherboard: Gigabyte Z270X-Gaming SOC

OS: Windows 10, 64-bit version 10.0.18363

Wireless Card: ASUS PCE-56 802.11ac PCIe adapter PC reports as Broadcom 802.11ac on internal specs list; Driver Version 7.77.113.0 on last check


Wife's PC cannot see networks beyond a handful of our neighbor's networks at very low strength

Motherboard: Gigabyte Z370 AORUS Gaming 5-CF

OS: Windows 10, 64-bit version 10.0.18363

Wireless Card: integrated on Motherboard


Gaming Laptop: ASUS ROG GL 753V

OS: Windows 10, 64-bit version 10.0.18363

WiFi Card: unknown, integrated on-board, 802.11ac

:)

 

a request for device descriptor request failed

Maybe it's time to step back from the current efforts, and start over. I suggest you read over this excellent tutorial and try all of its steps: [Solved] Unknown USB Device (Device Descriptor Request Failed) for Windows 10 - Driver Easy. The one that may provide you with some easy relief is the one where you uninstall the device whose descriptor is failing, reboot, and see what happens when device enumeration recurs during boot-up. If you're lucky, it will fix itself.
HTH,
--Ed--

 

Microsoft 3500 Wireless Mouse: No Device Detected

Hi Pard,

I appreciate the troubleshooting steps you have tried to resolve the issue. Follow the Methods below and check.

Run the Hardware and Devices
troubleshooter and check.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Click on the Start button, and type “Troubleshooting” on the search bar.
• Click on troubleshooting, then click on “Hardware and Devices”.
• A pop-up will appear, click on the “Next” button and your hardware troubleshooting will start.

Also perform the steps suggested in the link below and check.

Troubleshooting: Mice

Steps applicable to Windows 10.

Do let us know if you are able to use Microsoft 3500 Wireless Mouse. Thank you.

 

Unable to connect to wireless internet connection on Windows 10

Hello Linda,

I understand that you are facing issues with accessing the internet connection on your device. Do not worry we will help you with this issue.

Provide us additional information to assist you better with this issue:

• What is the complete error message/ error code of this issue?
• What is the make and model of your device?
• Have you made any changes to the operating system prior to this issue?
• Is this issue specific to wired/ wireless internet connection?

Try few of the below troubleshooting steps and check if you are able to access the internet connection on your device.

Step 1: Use Internet Connection Troubleshooter when the connection drops.

Internet Connection Troubleshooter
find and fix the problems with connecting to the internet or to websites.

• Click on Start; in the start search type
  Troubleshooter and hit Enter.
• In the left pane, click on View all.
• Click on Internet Connection Troubleshooter.
• Select Advance and click on
  Run as Administrator.
• Click Next and follow the on-screen instructions to complete the troubleshooting process.

Step 2: Run Network Adapter troubleshooter

Network Adapter troubleshooter find and fix the problems with wireless and other Network Adapter.

• Click on Start; in the start search type
  Troubleshooter and hit Enter.
• In the left pane, click on View all.
• Click on Network Adapter Troubleshooter.
• Click Next and follow the on-screen instructions to complete the troubleshooting process.

Step 3: I suggest you to update the Network Adapter drivers and check if it helps.

• Press Windows key + x key on your keyboard.
• Select Device manager.
• Expand Network adapters. Right-click on the device and click
  Update driver software
• Restart the computer and check if the issue persists.

Hope it helps. Reply to the post with an updated status of this issue and required information for further assistance.

Thank you.