Windows 10: wireless keyboard and mouse hangs the explorer.exe after windows update to KB4O23057

Hi,


I have microsoft wireless keyboard and mouse Model 3050. Everything was working well until


After installation of KB4023057, I have these 2 strange behaviours


1 The taskbar freezes. Plugging out and in again the bluetooth receiver does not solve the problem. Sometimes restarting the explorer.exe solves the problem sometimes not.


2 all internet browser chrome, ie and edge always behave as - when i open new window or tab, it will go back to home as if it is pressing back button many times. Or simply in home address, which in my setting a blank url.


However, when I restart my laptop without the wireless keyboard connected, these symptoms never occur. No hanged taskbar, no strange browser behaviour.


Thanks in advance for your help in finding solution to this problem.

:)

 

Logitech wireless keyboard / mouse hangs

Problems

• Intermittent nature
  
• The mouse will often hang (won't move)
  
• The keyboard will often not type
  
• Sometimes, the keys get saved up and come out later all at once, and sometimes they never come out
  
• The mouse seems to have difficulty traveling to the top left of the screen.
  

Equipment

• Dell Precision M3800 Laptop
  
• Windows 10 Professional operating system
  
• Logitech wireless keyboard (K270)
  
• Logitech wireless mouse (M185). They came in the same box / use the same dongle.
  
• "Plugable USB 3.0" docking station that runs the DisplayLink software. It has two monitors attached to it, one by DVI and the other by HDMI. It's plugged into the laptop by USB.
  

Troubleshooting Steps Taken

• Wired keyboard and wired mouse work great.
  
• When wireless was plugged in, it was in a USB port on the laptop itself, not the docking station
  
• I rerouted the monitors to plug directly into the laptop (take this docking station out of the equation). So far the wireless keyboard/mouse are not malfunctioning. This seems to indicate that the docking station is a necessary component to reproduce the problem). But I have to give it 1-2 days to make sure because the problem is intermittent.
  

Question

What would be a good first choice for a fix I can try that won't hurt anything (update a driver...where?)?

 

Budget wireless keyboard and mouse for gaming? (INR)

hi, i searched lot, but cant find any wireless keyboard and mouse, there are so cheap things available, dont wana do mistake,
can anyone suggest me, any budget wireless gaming keyboard and mouse which available in india?
please help me.

 

keyboard and mouse not working

Hi Chrystal,

For us to properly isolate the issue with your keyboard and mouse, we would like to know the following:

• Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
• Are you using a wired or wireless keyboard and mouse?
• Have you tried using a different keyboard and mouse? If yes, how was it?
• Have you tried using your keyboard and mouse to another computer? If yes, what is the result?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

As an initial troubleshooting, we suggest that you try updating your keyboard and mouse drivers to resolve the issue. You may also check and follow the troubleshooting steps in this
article.

We look forward to your response.