Windows 10: Wireless mouse and keyboard only work when on top of laptop

I have a Microsoft Sculpt Ergonomic Desktop Keyboard and Mouse. For some reason, it has suddenly started only working when placed literally on top of my laptop keyboard itself - any further away and it becomes extremely laggy and unusable. The same applies to the mouse which only works when right next to the usb port in which the keyboard usb thing is plugged.I've tried restarting the laptop, checking batteries and connecting points, reinstalling drivers for the mouse, keyboard and even usb port, and am at a loss as to why it has suddenly started requiring such extreme proximity. Any help wo

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Logitech wireless keyboard / mouse hangs

Problems

• Intermittent nature
  
• The mouse will often hang (won't move)
  
• The keyboard will often not type
  
• Sometimes, the keys get saved up and come out later all at once, and sometimes they never come out
  
• The mouse seems to have difficulty traveling to the top left of the screen.
  

Equipment

• Dell Precision M3800 Laptop
  
• Windows 10 Professional operating system
  
• Logitech wireless keyboard (K270)
  
• Logitech wireless mouse (M185). They came in the same box / use the same dongle.
  
• "Plugable USB 3.0" docking station that runs the DisplayLink software. It has two monitors attached to it, one by DVI and the other by HDMI. It's plugged into the laptop by USB.
  

Troubleshooting Steps Taken

• Wired keyboard and wired mouse work great.
  
• When wireless was plugged in, it was in a USB port on the laptop itself, not the docking station
  
• I rerouted the monitors to plug directly into the laptop (take this docking station out of the equation). So far the wireless keyboard/mouse are not malfunctioning. This seems to indicate that the docking station is a necessary component to reproduce the problem). But I have to give it 1-2 days to make sure because the problem is intermittent.
  

Question

What would be a good first choice for a fix I can try that won't hurt anything (update a driver...where?)?

 

Budget wireless keyboard and mouse for gaming? (INR)

Some logitech set, they have many KB/Mouse combos, always worked well for me.
I'm currently using a Logitech nano laser mouse with a 5GHz wireless Rapoo (flat keys) keyboard.

 

keyboard and mouse not working

Hi Chrystal,

For us to properly isolate the issue with your keyboard and mouse, we would like to know the following:

• Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
• Are you using a wired or wireless keyboard and mouse?
• Have you tried using a different keyboard and mouse? If yes, how was it?
• Have you tried using your keyboard and mouse to another computer? If yes, what is the result?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

As an initial troubleshooting, we suggest that you try updating your keyboard and mouse drivers to resolve the issue. You may also check and follow the troubleshooting steps in this
article.

We look forward to your response.