Windows 10: Wireless Mouse Failure

Discus and support Wireless Mouse Failure in Windows 10 Drivers and Hardware to solve the problem; All of my wireless mice will not work during Boot Screen. They do not start working until the lock screen comes on. During Boot Screen I can navigate... Discussion in 'Windows 10 Drivers and Hardware' started by neveready, Aug 22, 2020.

  1. NEVEREADY
    neveready Win User

    Wireless Mouse Failure


    All of my wireless mice will not work during Boot Screen. They do not start working until the lock screen comes on. During Boot Screen I can navigate using the keyboard. Any ideas? Just installed 20197.1000.

    :)
     
    neveready, Aug 22, 2020
    #1
  2. REMON ONT
    Remon Ont Win User

    Logitech Wireless Mouse

    Hi Ken,

    Not working wireless mouse could be due to the following:

    • Outdated device driver
    • No device driver installed
    • Faulty wireless mouse receiver

    We would like to know some information to better isolate the issue:

    • Have you done any changes (like updating your Windows) on your computer prior to the issue?
    • Have you tried using using your wireless mouse on other computer and checked if the issue persists?
    • Have you tried updating your wireless mouse driver?

    For initial troubleshooting steps, we suggest that you follow the steps below on how to run Windows troubleshooter:

    • Type troubleshoot in the search box and press Enter.
    • Select Hardware and Devices, then click
      Run the troubleshooter      .

    If the troubleshooter didn't work, you can check this
    article     about updating your wireless mouse driver.

    Let us know if you need further assistance.
     
    Remon Ont, Aug 22, 2020
    #2
  3. SUDHAKAR0201
    sudhakar0201 Win User
    sudhakar0201, Aug 22, 2020
    #3
  4. ANNE ROS
    Anne Ros Win User

    Wireless Mouse Failure

    Wireless mouse "driver is unavailable" issues

    Hi,

    The error Driver is unavailable means that there is no available driver installed for your mouse that’s why it is not working. We suggest that you check the mouse driver from the device manager. Follow the steps below:

    • Open Device Manager.
    • Look for Mice and other pointing devices and click it to expand.
    • Check if there is a driver for the wireless mouse.

    If there is none, we suggest that you visit the manufacturer’s website of the mouse and download then install the latest mouse driver compatible to Windows 10.

    Get back to us if you need further assistance.
     
    Anne Ros, Aug 22, 2020
    #4
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Wireless Mouse Failure

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