Windows 10: Wireless mouse usb keeps disconnecting.

Discus and support Wireless mouse usb keeps disconnecting. in Windows 10 Software and Apps to solve the problem; There is no physical damage whatsoever to either the mouse, usb, or usb port. The mouse is pretty expensive and fairly new been using it for 4 months... Discussion in 'Windows 10 Software and Apps' started by PPsteno Steno, Sep 1, 2023.

  1. Wireless mouse usb keeps disconnecting.


    There is no physical damage whatsoever to either the mouse, usb, or usb port. The mouse is pretty expensive and fairly new been using it for 4 months with no problems until now and this starting randomly happening for seemingly no reason so I'm pretty upset. Things I've tried: Uninstalling mouse driver, changing power settings, updating all drivers, taking out laptop battery and then restarting, cleaned computer.

    :)
     
    PPsteno Steno, Sep 1, 2023
    #1

  2. Wireless USB Mouse Not Working

    Hello,

    We appreciate that you have isolated the issue for us. Since it is not happening to other wireless USB mouse connected to the same PC and to a different PC using the same wireless USB mouse, we can verify that there is no issue with the device connection.
    Also, an outdated device has already been eliminated to the possible cause of this issue. As an initial recommendation, we would suggest that you reset the mouse itself. Here's how:

    • Check the bottom of the mouse and look for a small button.
    • Press the button and start moving the mouse until the cursor on the display starts to follow your mouse movements.

    Let us know the results. We'll be glad to further assist you.
     
    Jennifer Bri, Sep 1, 2023
    #2
  3. KoRnTuNeS Win User
    Wireless USB Mouse Not Working

    I tried this and not worked. Also I tried this mouse different 4 laptops and it's work perfectly other laptops. Also I tried different 2 mouse on my laptop and they not work on my laptop again.
     
    KoRnTuNeS, Sep 1, 2023
    #3
  4. Remon Ont Win User

    Wireless mouse usb keeps disconnecting.

    Logitech Wireless Mouse

    Hi Ken,

    Not working wireless mouse could be due to the following:

    • Outdated device driver
    • No device driver installed
    • Faulty wireless mouse receiver

    We would like to know some information to better isolate the issue:

    • Have you done any changes (like updating your Windows) on your computer prior to the issue?
    • Have you tried using using your wireless mouse on other computer and checked if the issue persists?
    • Have you tried updating your wireless mouse driver?

    For initial troubleshooting steps, we suggest that you follow the steps below on how to run Windows troubleshooter:

    • Type troubleshoot in the search box and press Enter.
    • Select Hardware and Devices, then click
      Run the troubleshooter
      .

    If the troubleshooter didn't work, you can check this
    article
    about updating your wireless mouse driver.

    Let us know if you need further assistance.
     
    Remon Ont, Sep 1, 2023
    #4
Thema:

Wireless mouse usb keeps disconnecting.

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