Windows 10: wireless receiver mouse keeps freezing.

Discus and support wireless receiver mouse keeps freezing. in Windows 10 Drivers and Hardware to solve the problem; Hi, I own a Windows X550IU laptop (not the gaming kind). With that computer I use a wireless receiver mouse from Mossy Oak. My computer has 3 USB... Discussion in 'Windows 10 Drivers and Hardware' started by squaresquaresqu, Jul 26, 2018.

  1. wireless receiver mouse keeps freezing.


    Hi, I own a Windows X550IU laptop (not the gaming kind). With that computer I use a wireless receiver mouse from Mossy Oak. My computer has 3 USB ports, and when I started using my mouse through the first two ports, after a while it would always start to freeze for milliseconds at a time, kind of like lagging. I started using the mouse through the third port, and it went well for a few months, until now. It started to freeze for small split-seconds over and over again, making it impossible to use. I cant give anyone any specs because I threw out the box for both my laptop and my mouse. If anyone could help me that would be great! Thanks!


    P.S. I'm using the included wireless usb receiver that came with the mouse because it either won't show up on the bluetooth listing screen, or it IS, but it says "unknown device" and still won't connect. Thanks for reading this long P.S.

    :)
     
    squaresquaresqu, Jul 26, 2018
    #1
  2. Remon Ont Win User

    Logitech Wireless Mouse

    Hi Ken,

    Not working wireless mouse could be due to the following:

    • Outdated device driver
    • No device driver installed
    • Faulty wireless mouse receiver

    We would like to know some information to better isolate the issue:

    • Have you done any changes (like updating your Windows) on your computer prior to the issue?
    • Have you tried using using your wireless mouse on other computer and checked if the issue persists?
    • Have you tried updating your wireless mouse driver?

    For initial troubleshooting steps, we suggest that you follow the steps below on how to run Windows troubleshooter:

    • Type troubleshoot in the search box and press Enter.
    • Select Hardware and Devices, then click
      Run the troubleshooter
      .

    If the troubleshooter didn't work, you can check this
    article
    about updating your wireless mouse driver.

    Let us know if you need further assistance.
     
    Remon Ont, Jul 26, 2018
    #2
  3. molnart Win User
    Logitech wireless receiver compatibility

    I have a Logitech LX710 wireless keyboard and mice set, consisting of an LX710 keyboard and LX7 laser mouse. Now the right button of the mouse broke down, just after the warranty period was over.
    Now I want to replace the mouse, but i do not want other wireless receiver on my table. The LX7 mouse is not available anywhere near me, but i have found the LX8, which seems to have a similar receiver as the LX710.
    Any idea if the LX8 would be compatible with the LX710 receiver ?

    (On the Logitech forums there is a link to a compatibility list, but unfortunately the link is not working any more, and so far they have ignored my questions...)
     
    molnart, Jul 26, 2018
    #3
  4. Remon Ont Win User

    wireless receiver mouse keeps freezing.

    Windows 10 Out stopped recognizing my wireless mouse

    Hi,

    Not recognized wireless mouse could be due to:

    • Outdated Mouse driver.
    • Faulty or loose wireless mouse USB receiver.

    We would like to know some information:

    • Have you tried using your wireless mouse on other computer and check if it works?
    • Have you tried using other wireless mouse?
    • Have you tried updating your mouse drivers?

    In the meantime, please refer to the initila troubleshooting steps provided by Eeshwat Kumar on this

    link
    .

    Keep us posted.
     
    Remon Ont, Jul 26, 2018
    #4
Thema:

wireless receiver mouse keeps freezing.

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