Windows 10: Wireless/WiFi and Ethernet connectivity issue

Product: Example: HP Notebook 15
Operating System: Microsoft Windows 10 64-Bit

I turned my computer on this morning and out of no where my wifi was turned off and not connected to my network. When I went to reconnect it said there was no networks available. So I tried running the trouble shooter and it says nothing is wrong. I then went into my network adapters and it says the file is empty, my WIFI adpater also isnt appearing to be in my device manager under network, I scanned for hardware changes and I sall nothing new show. Also, I’ve done as much as I could in cmd prompt such as netsh , ipconfig, flush, release, and etc and ive restarted everytime. I have also reset my network but that didnt make networks to appear available either and resetting my network gave me error 56 on my network drivers. I have attempted to update and change the drivers but it either gives me an error after the install finishes or it tells me to be connected to the internet.Everytime I try and connect to internet nothing is avaible and my ethernet connection doesnt work either. I even reset my BIOS and Im still not able to connect. Does anyone have any solution before I attempt to reset my laptop? Even If I do reset my laptop will that even work?

:)

 

Change ethernet connection to a wireless connection

Hi,

Thank you for writing to Microsoft Community Forums.

In order to get clarity and to assist you accordingly, we would need some information.

1. What is the version and
   build of you operating system? In the Search box, type
   winver to get this info.
   
2. May I know if you have already setup a Wireless network connection?
   
3. When you say “change from a ethernet connection to a wireless connection” do you want to set up a Wireless network connection?
   

Ideally, when you have ethernet cable connected to your computer, by default, priority will be to the ethernet connection.

If you are trying to setup a new Wireless Connection then, suggest you to refer this article for
Setting up a wireless network on your PC.

If your computer supports Wifi and you would like to create a Wireless Hotspot then, you can
refer this article to
Use your PC as a mobile hotspot.

Please reply to us with the required information. We will
be happy to help.

I look forward to your reply

Regards,

Suman.B

Microsoft Community - Moderator

 

laptop can't find wifi but connects with ethernet cable

Please try these troubleshooting steps that may help.

1. Make sure the router SSID broadcast is on.
   
2. Change the wifi channel to see if it resolves the problem.
   
3. Enter the SSID and WPA2 password manually and see if the laptop connects.
   
4. Temporarily turn off the encryption.
   
5. We go into device manager & check updates for wifi drivers, we may need to simply update the driver.
   
6. We go to Settings - Network & Internet - Status - Change Adapter Options, then right-clicked 'Ethernet' and disabled it. We do the same with wifi. Then we (with Ethernet still disabled) enabled wifi. It should re-connect to your wifi after a while.
   
7. We have to disconnect our Ethernet cable from our laptop and follow the steps:
   Start>Control Panel>Network and Sharing Center>Manage Wireless Networks and remove all wireless connections by right click on it and select Remove network from the drop down menu. After doing this, close the windows and scan for the wifi networks.
   Click on the available network and select connect. After a while, we will be asked to give a password for our wifi connection. Type the password and click on connect button. And now will be connected to our wifi network via wireless.
   
8. First is to disconnect the internet cable from the laptop then uninstall/reinstall the wifi adapter.
   Go to Device Manager and uninstall the wifi adapter.
   Once uninstalled, reboot the laptop and it should reinstall the driver automatically.
   After the reboot do try connecting to your wireless network again.
   If all these will not work, do also make sure that the wireless adapter is enabled. Depending the model of your laptop there should be key combinations on how to enable/disable it.
   

 

Unable to print to a network printer when connected to both wireless and wired networks

Hi Eileen,

• As far as i'm aware nothing has changed
• i have only tried to send test pages to the network printer so im assuming so yes
• wireless printer works fine when connected to both networks. However the wifi doesn't connect auto when an Ethernet connection is established this has to be manually connected.

I have tried the following:

• updated the print driver
• changed the network port it was plugged into
• ran windows updates
• configured with a static
• changed the wifi and Ethernet priority

I will run through the trouble shoot steps as suggest and come back to you.

FYI - he has a number of extenders dotted around, a collegue mentioned it could be a subnet issue?

thanks, Ben