Windows 10: Wireless will not connect

Suddenly I cannot connect to wireless. Trouble shooting results in the wireless adapter Intel Dual channel AC-3165 status is "adapter is working properly" and all adapters are up to date.e I can connect to the internet by hardwire ethernet, but I show no wireless connection. Troublshoot gives message the the device driver may be damaged.How do I repair or change this device driver?

:)

 

wireless connectivity

Hi Carl,

It's possible that your wireless network adapter is incompatible with the latest Windows 10 update, causing network connectivity issues. We'd like to learn more about your concern so that we could provide the proper resolution. We just have a few questions
for you:

• Which specific build version of Windows 10 is currently on your computer? To check, click
  Start, type winver, and press Enter. For example, 14393.1066.
• What troubleshooting steps have you done so far?

As an initial recommendation, we recommend using the built-in network troubleshooter. This tool can help diagnose and fix common network problems. To use it, follow these steps:

• Click Start.
• Type Network troubleshooter.
• Click Identify and repair network problems from the list of results.
• Follow the steps shown on the screen.

Additionally, we suggest updating your wireless network adapter driver by following the steps

here.

We'll wait for your response and the result of the initial troubleshooting.

 

Change Wireless Network Connection Priority Order in Windows 10


Hello Denis,

The command in step 2 of Option Two should show your wireless networks listed in priority order. Top of the list is higher.

 

Problem with wireless connection

Hi,

What is the make and model of your computer?

I suggest you to follow the steps mentioned in the following link:

Wired and wireless network problems

Fix Wi-Fi connection issues in Windows

Also applies to Windows 10.

If the issue persist, I suggest you to un-install the current version of wireless card driver installed and then try to download and install wireless card drivers from your computer manufacturer website and check.

Follow the steps on how to un-install the wireless card driver.

• 
  Press Windows Key + X.
  
• 
  Select Device Manager.
  
• 
  Expand Network adaptors.
  
• 
  Right click on wireless card driver and select
  Un-install.
  

Windows will prompt you to confirm the device’s removal. Click
OK to remove the driver.

After the un-installation is complete, reboot your computer as soon as possible.

Computer will load the network adaptor card. Now you may check with the issue.

If the above steps doesn't help, I suggest you to login to other computer which has internet connectivity, visit the computer manufacturer website of the issue computer and then download the latest driver
for the wireless card and save it to a external flash drive. Once you successfully save the drivers setup file, insert the flash drive on the issue computer and then try to install the drivers and check with the issue.

Please reply us on the status of the issue to assist you further.