Windows 10: With the new Security Update KB5060842 My Headset with the Dongle No longer Gets Audio or...

Discus and support With the new Security Update KB5060842 My Headset with the Dongle No longer Gets Audio or... in Windows 10 Software and Apps to solve the problem; I tested it on my laptop which has not done the update, and it works on there. I am a Streamer, and I cannot stream because of this... Discussion in 'Windows 10 Software and Apps' started by Andre Adams2, Jun 29, 2025 at 1:47 PM.

  1. With the new Security Update KB5060842 My Headset with the Dongle No longer Gets Audio or...


    I tested it on my laptop which has not done the update, and it works on there. I am a Streamer, and I cannot stream because of this

    :)
     
    Andre Adams2, Jun 29, 2025 at 1:47 PM
    #1
  2. Daniel Win User

    Bluetooth Headset will pair & connect, but wont turn into an Audio Device @ Windows 10

    As you can see in the picture, Windows thinks that everything is "working correctly"


    With the new Security Update KB5060842 My Headset with the Dongle No longer Gets Audio or... [​IMG]


    And I definitly know that they did work a while ago, when I last worked with them, but now I can't get them to show up as Audio Device anymore.

    I have tried everything, from reinstalling the drivers (official and non-offical ones), running the Windows Troubleshooter, replugging the dongle to another usb hub, enable/disable devices and restarting pc after every of those steps, but nothing helped.

    Other Bluetooth Devices such as my Controllers do work on this Dongle/PC and the Headset will connect to other Devices (tested with my mobile and laptop), but i just cant get this Headset to work with this Dongle on this PC.
     
  3. Headset mike not recognized - can't open Audio Manager

    You could try going into settings and running the 'Troubleshooter'. Although this might not work as I think it may be a software/driver issue.

    With the new Security Update KB5060842 My Headset with the Dongle No longer Gets Audio or... 262068d1578285488t-headset-mike-not-recognized-cant-open-audio-manager-capture.png


    Ah okay. I have had a look at the manufacture Nubwo, and there doesn't seem to be any official drivers or software listed.

    Thus I would suggest we try and uninstall everything related to the headset, and then let everything install automatically, as it had done on the other desktop (assuming everything was automatically configured, and it just worked).

    1.) See if you can first remove the Realtek Audio Manager 1.0.0.222 software by uninstalling it.
    • Settings > Apps > Click on the app and select 'Uninstall.'

    2.) After that right click on Start menu (*Start) and select 'Device Manager'
    • Under the 'View' tab, select 'Show hidden devices'
    • Then click on the arrow before 'Sound, video and game controllers' as well as 'Audio inputs and outputs' (this should drop down to reveal a list of audio drivers and headsets)
    • I can help you with which driver (in relation to your headset) to uninstall, if you post back with a screenshot.

    Optional.) Or if you are comfortable with knowing which driver to uninstall, then do so
    • Right click on the driver name > Uninstall (Check 'delete software for this device'). Perform a restart and plug the headset back in.
     
  4. cadaveca Win User

    With the new Security Update KB5060842 My Headset with the Dongle No longer Gets Audio or...

    Good surround sound headset

    I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue With the new Security Update KB5060842 My Headset with the Dongle No longer Gets Audio or... :p
     
Thema:

With the new Security Update KB5060842 My Headset with the Dongle No longer Gets Audio or...

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