Windows 10: With the right BitLocker recovery key, am unable to unlock my drive

Hello,Recently I have locked my drive with bit locker.Now when I try to unlock it it gives me key does not match yet i am using the right keySee below pocture:Recovery key——————BitLocker Drive Encryption recovery key To verify that this is the correct recovery key, compare the start of the following identifier with the identifier value displayed on your PC.Identifier:59898FC3-895E-4553-901A-13347A222941If the above identifier matches the one displayed by your PC, then use the following key to unlock your drive.Recovery Key:568865-518243-346258-675455-358204-504537-184327-168069If the above ide

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Got the the right "bitlocker-recovery-key" but it won't unlock?

Well I almost sure that I also have the right code to unlock a Bitlocker encrypted USB-Key - Bit It will not unlock

Then it ask for a bitlocker-recovery-key which matches to the ID "F5A6354C"

I got a PDF where I have the Recovery Key to F5A6354C-DB2C-XXXX-XXXX-XXXXXXXXXXXX (Don't know if it is necessary to "blur")

I copy the Recovery Key - but i won't unlock

 

BitLocker encrypted drive not unlocking with recovery key

Hi,



Thank you for writing to Microsoft Community Forums.



I understand you are not able to unlock the encrypted drive with recovery key on the Windows 10 PC, you may want to refer to this article to check if that helps.



BitLocker recovery guide.



However, as the issue is with the BitLocker encryption. I would suggest you to post your query in the
TechNet,
where we have support professionals who are well equipped with the knowledge on BitLocker issues to assist you with your query.



Thanks,

Suman.B

Microsoft Community - Moderator

 

BitLocker encrypted drive not unlocking with recovery key

I encrypted an external hard drive a while ago and have since forgotten the password. I have the 48 digit recovery key saved to my computer as a notepad document. The problem I am having is that when I enter the 48 digit recovery key to unlock the drive
nothing happens. No message telling me its the incorrect key, no unlocking of the drive, it just freezes and stays as a little window in the top right of my screen unable to back out.

Support has tried to help by directing me to my Microsoft account page to find a current recovery key but my page says no such devices are connected.

I do not recall linking this BitLocker to my Microsoft account and I only have the one account. I am at a total loss as how to retrieve my documents on that external drive.

Is there anything else that I can do to recover these files? Please help