Windows 10: With version 1909 , touchpad is not working, desktop is not accessible

Discus and support With version 1909 , touchpad is not working, desktop is not accessible in Windows 10 Installation and Upgrade to solve the problem; after updating to windows 10 - 1909 version , my touchpad driver has been removed, not able to reinstall the driver . Desktop has been removed,... Discussion in 'Windows 10 Installation and Upgrade' started by preshijain, Feb 7, 2020.

  1. With version 1909 , touchpad is not working, desktop is not accessible


    after updating to windows 10 - 1909 version , my touchpad driver has been removed, not able to reinstall the driver .

    Desktop has been removed, instead an inconvinent timeline feature has come.

    my laptops hangs in between many a times.

    worst OS ever.

    :)
     
    preshijain, Feb 7, 2020
    #1

  2. Touchpad not working

    Hi,

    Thank you for your interest in Windows 10.

    I suggest you to follow the methods below and check if it fixes the issue.

    Method 1: Run Hardware and Devices Troubleshooter

    Follow these steps to run Hardware and Devices troubleshooter:

    • Press Windows key + W and type troubleshooting.
    • Select Troubleshooting.
    • Select View all on the top left corner.
    • Click Hardware and Devices.
    • Follow the on-screen instruction to run the troubleshooter.
    Method 2: Uninstall and reinstall the driver

    I suggest you to try uninstall the Touchpad drivers check if it works for you.

    Follow the steps to uninstall the Touchpad drivers:

    • Press Windows Key + X key and click Device Manager.
    • Right-click on the Touchpad device listed and click on ‘Uninstall’.
    • Select the option to Delete driver software.
    • Restart the computer after its uninstalled.
    Try to access the device manufacturer's website and download and install the latest chipset and touchpad drivers.

    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.
     
    Giridhar J, Feb 7, 2020
    #2
  3. touchpad doesn't work

    Hi,



    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.



    As you are unable to access touchpad after upgrade to Windows 10, this issue might be due to the outdated touchpad drivers on Windows 10.



    I suggest you to use the external mouse and check if it is working and try the below.

    Step 1:

    • Press Windows + X keys from the keyboard and click on
      Control Panel.
    • Click on Mouse.
    • On the Device Settings tab of the
      Mouse Properties screen, check the Disable button to turn off the Touchpad.
    • Restart the system and later enable it and check it you are able to access touchpad.


    Step 2: Update the synaptic drivers

    Steps:

    • Right click on Windows key from the desktop and click on
      Device Manager.
    • Expand Mice and other pointing devices, right click on the
      Touch screen driver (Synaptic driver) and select Update Driver Software.


    Also, I suggest you to contact the manufacturer's website and install all the drivers on your device.



    You can install Windows 8/8.1 drivers in compatibility mode if there are no Windows 10 compatible drivers.

    Follow the steps to install in Compatibility mode:

    • Download the updated driver from the manufacturer’s website.
    • Right click the driver installation file and select
      Properties then tap or click the Compatibility tab.
    • Place a check in the Run this program in compatibility mode for: box.
    • Tap the drop down box and select a previous operating system, then tap or click
      OK.
    • Try installing the driver and check.




    Hope it helps. Kindly let us know if you need further assistance with Windows Operating System. We will be glad to assist you.
     
    Deepika Gowda, Feb 7, 2020
    #3
  4. nxavis9 Win User

    With version 1909 , touchpad is not working, desktop is not accessible

    I want to disable touchpad on Dell laptop


    Hello everyone,
    My laptop's touchpad works and I don't want it to, because I prefer a mouse. It's a Dell Inspiron 11 3000 series on windows 10 OS.

    What I have tried that hasn't worked:
    • start<settings<devices<mouse & touchpad<additional mouse options. This opens a window called Mouse Options which has 5 tabs up top, none of which involve the touchpad. The Hardware tab shows 2 devices: the mouse itself, and the USB. No touchpad there.
    • windows key+x<mobility center. No touchpad to be found.
    • various function keys. No options for touchpad on/off.
    • device manager<mice and other pointing devices. Again, only the mouse and usb show up. It appears the touchpad is working without a driver, which is a little spooky.
    Any other suggestions? I could try downloading a third party driver, but that seems like a step in the wrong direction.
    Thanks
     
    nxavis9, Feb 7, 2020
    #4
Thema:

With version 1909 , touchpad is not working, desktop is not accessible

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