Windows 10: WMI Error when trying to use an add on software

We are using an EMR Electronic Medical Records software for out staff at our therapy clinic. The power went out a couple weeks ago and when the computer shut off it must have corrupted the WMI file so the EMR software will no longer open. I have worked with them extensively and they said we are at the limit of their scope for their software and it looks like a bigger Microsoft issue. I have been working on this for quite a while now and I am stuck at the following error. I have tried disabling our antivirus and installing, I have the most up to date windows updates running Windows 10 and I

:)

 

WMI error...

I just installed Vista 64 and I've been having problems (go figure). So at the moment I'm running everything stock and stable. I was searching through the event viewer and found one reoccuring error, a WMI error. Here is the SS:





Any info on how I can correct this or if anyone else has run into this problem, please help me if you can. Thanks!

 

WMI Provider Host Error

Hi,

This issue could be due to system file error.

For us to better isolate the issue, we would like to know some additional information:

• Have you done any changes on your computer prior to the issue?
• Have you tried booting your computer in Safe mode?

We suggest that you try the solution provided by sbm15 on this
link.

We will wait for your response.

 

Hundreds of WMI Errors

Hi Jonathan,

Thank you for contacting Microsoft Community. I understand that you are getting many WMI errors at event viewer after upgrading to Windows 10.
I will surely help you to fix this issue.

This issue could have occurred due to these reasons:

1. Conflict between third party applications.

2. Windows Management Instrumentation service is not running.

Try the steps listed here:

Method 1:

I suggest you to set the computer in a clean boot state and check if it helps.
Setting the system in a clean boot state will help to identify if any third party applications or startup items are causing the issue.

How to perform a clean boot in Windows

http://support.microsoft.com/kb/929135

Warning:

1. Applies to Windows 10.

2. After clean boot troubleshooting steps, refer to the section "How to reset the computer to start as usual after troubleshooting with clean boot" in the provided link to return your computer to Normal startup mode.

Method 2:

If the issue persists, I suggest you to check if Windows Management Instrumentation service is started and set to automatic.

• 
  Click Start, type "services.msc" (without quotation marks) in the Search box, and then press
  Enter.
  
• 
  Double-click the "Windows Management Instrumentation" service.
  
• 
  Make sure the startup type has been set to "Automatic" and the service status is "Started", if not, please change to startup type and click the Start button to enable this
  service.
  

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.