Windows 10: WMV VIDEO NOT WORKING ONLY SOUND BLACK SCREEN

Discus and support WMV VIDEO NOT WORKING ONLY SOUND BLACK SCREEN in Windows 10 Customization to solve the problem; I use windows 10 64 bit. My WMV videos suddenly stopped working only black screen with sound. Not very technical is there a simple way to resolve... Discussion in 'Windows 10 Customization' started by MaureenParry, Feb 17, 2021.

  1. MAUREENPARRY
    MaureenParry Win User

    WMV VIDEO NOT WORKING ONLY SOUND BLACK SCREEN


    I use windows 10 64 bit.


    My WMV videos suddenly stopped working only black screen with sound. Not very technical is there a simple way to resolve it.


    Would really appreciate help thanks.


    Maureen

    :)
     
    MaureenParry, Feb 17, 2021
    #1
  2. GEORGECB
    GeorgeCB Win User

    Windows 10 does not play WMV video files


    Hi

    Having recently updated to Windows 10, I am astonished (annoyed) to discover Windows 10 does not play WMV video files, particularly those created using Windows Movie Maker. There doesn't seem to be very much advice on this on the net and the following is short list of the tried and failed suggestions:


    • Turning on/off WMP through Control Panel>Programs>Programs & Features>Turn Windows Feature On or Off.

    • Repeating the above then restarting my laptop twice, after which running sfc/scannow at the Command Prompt.



    • Disabling / enabling "Turn on DirectX Video Acceleration for WMV files" in WMP Options.



    • Troubleshooting Fix via Control Panel>All Control Panel Items>Troubleshooting>All Categories>Windows Media Player Settings - this just returns the message "Configuration settings might be set incorrectly" - but doesn't expand on what settings are wrong.


    I also came across this "FIX: Updade to enable DirectX Video Acceleration (DXVA) of Windows Media Video content in Windows Media 10" at Windows 10 help and how-to - Windows Help.

    However after downloaded the 'fix' (Download the WindowsMedia10-KB888656-x86-Global-ENU.exe package now.) it doesn't install - instead I get the error message "Not enough storage is available to process this command".

    I appreciate that there are third party free WMV players available, but I liked WMP and cannot understand why it won't work on Windows 10. Any suggestions will be much appreciated.

    Thanks

    George
     
    GeorgeCB, Feb 17, 2021
    #2
  3. AMERICANPHARAOH
    AmericanPharaoh Win User
    Windows 10 infinite restart black screen


    The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

    Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

    John
     
    AmericanPharaoh, Feb 17, 2021
    #3
  4. ROSE CAL
    Rose Cal Win User

    WMV VIDEO NOT WORKING ONLY SOUND BLACK SCREEN

    black screen

    Hi Bart,

    It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

    • Are you getting any error messages?
    • What happen when you tried to login?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you follow the steps in this
    article     to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

    Let us know if you need further assistance.
     
    Rose Cal, Feb 17, 2021
    #4
Thema:

WMV VIDEO NOT WORKING ONLY SOUND BLACK SCREEN

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