Windows 10: Wondows Hello Pin

My pin is broken! I have a windows hello pin that but it doesn't work! And when I try to set up a pin it won't work either see photo below!



:)

 

Login with PIN and Hello

Hi Jean,

Windows 10 includes multiple options to sign-in to your account, including the ability to sign-in using a PIN and Windows Hello, which uses facial recognition. For us to provide a solution suited to your concern, we need additional information. Can
you answer the questions below?

• How are you setting the PIN and Hello?
• Which build version of Windows is your PC running on?
• Were there any error codes or messages?

In the meantime, we suggest that you follow the steps below on how to set up PIN.

• Open Settings.
• Select Accounts.
• Click Sign-in options.
• Click the Add button for the PIN and set your PIN.
• Do the same for the Windows Hello.

Looking forward to your response.

 

Windows Hello fingerprint and PIN setup crashes

Thanks for the tip. For clarity if others have this issue steps to resolve were as follows:

1. Remove old PIN and finger print from sign in settings

2. From BIOS change security chip from TPM to Intel PTY

3. From bios erase fingerprint data

4. Setup new pin and fingerprint from wondows hello, it is now working!

 

windows hello and pin

Hi,

This error code is usually caused by corrupted Windows system files. For better assistance, we would like to ask the following:

• What happens when you're trying to set up Windows Hello or a pin on your computer?
• Is there an error message displayed when setting up Windows Hello or a pin?
• What troubleshooting steps have you done so far?
• How did you reinstall Windows?

Looking forward to your reply so we can provide the best resolution for you.