Windows 10: Word Help

Working in Word, attempted to "Save" when the program (Word) crashed and cannot locate my work! Help

:)

 

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks

 

Folder Freeze when trying to click on a Word Document. HELP

Hi there,

I came across a very weird bug/issue.

Use Case

Step 1: Create a word document on Desktop and name it TestFreeze

Step 2: Test that you can open the word document and write something like 'Testing freeze folder' ->save it

Step 3: Create a folder on Desktop and name it FreezeMe

Step 4: Copy 'TestFreeze' document in the 'FreezeMe' folder

Step 5: Open the 'FreezeMe' folder and select/click 'TestFreeze' document

Result: Folder Not Responding

Additional Information

I have run some tests and it does not matter:

• if it is a new or old Microsoft word file
• if the document has content in it or not
• if it has a long/short name or special characters
• it does not matter the folder or the name of the folder in which you put the file in

I also tried with an excel file and seems that I do not experience the same issue.

Microsoft version: 16.0.9330.2073

Windows version: 10.0.17134 Build 17134 with all updates up to date

If there is anything else I can provide to help sort this out, please do let me know.

Opened to any suggestions on how to fix this, as it is very frustrating.

Thanks

 

Unable to edit Word documents in Windos 10

Hi,

Thank you for the update.

Word, Excel and PowerPoint are Office applications. There are different Office versions. You may follow the steps below to check which version of Office you are using.

• 
  Go to File Then select Account.
  
• 
  Click on About Word (Which have symbol of question mark).
  

I also suggest you to check multiple versions of Microsoft Office is installed or not in your system. You may follow the steps below:

• 
  Go to Control panel.
  
• 
  Click on programs and features.
  

Please do let us know the version of Office that you are using for further assistance.