Windows 10: Work computer suddenly did a factory reset

Discus and support Work computer suddenly did a factory reset in Windows 10 Software and Apps to solve the problem; I logged into my work computer this morning dell optiplex 7070 that has had issues for years. Everything was fine when I logged in but the computer is... Discussion in 'Windows 10 Software and Apps' started by Ashley Allen1, May 9, 2024.

  1. Work computer suddenly did a factory reset


    I logged into my work computer this morning dell optiplex 7070 that has had issues for years. Everything was fine when I logged in but the computer is really slow so while it booted up I walked away, when I came back to the computer it had started doing a reset without my knowledge. After it acted like it was a completely new computer fresh out of the box and I'm not able to log into with my work credentials. It forced me to make a user profile just to get into the computer which of course is now completely wiped. I no longer have access to any work files, software, etc. It is completely wi

    :)
     
    Ashley Allen1, May 9, 2024
    #1
  2. swat354 Win User

    Windows 10 infinite restart black screen


    Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it
     
    swat354, May 9, 2024
    #2
  3. Sher Amo Win User
    Ive factory reset my computer but I can't use the mouse or the keyboard to select laugage

    Hi,

    A device like your keyboard and mouse is not detected during factory reset.
    To help us determine the appropriate troubleshooting steps
    that can resolve your concern, we would like to ask the following questions:

    • Are you performing a factory reset on a laptop or a desktop?
    • Is this the first time you perform a factory reset on your device?
    • What troubleshooting steps have you done so far to resolve your concern?

    In the meantime, if you're working on a desktop, we suggest that you try to use a PS2 keyboard just to bypass the installation process. Once Windows is up and running, you may now plug your mouse and keyboard to initialize Windows to detect these devices.

    We look forward to your response.
     
    Sher Amo, May 9, 2024
    #3
  4. taward Win User

    Work computer suddenly did a factory reset

    One computer cannot access other network computers.


    So I've tried every troubleshooting step I know:
    • Double checked that Net Bios was enabled
    • Ran a bunch of network commands:
      • flushed DNS
      • registered dns
      • pinged and located the named computers successfully
    • Reset my router to factory settings

    Nothing works when I try to access via explorer. I'm still baffled by the fact that every other computer can access each other AND access this computer. It's just the outgoing connection from this machine that doesn't work.

    Any thoughts?
     
    taward, May 9, 2024
    #4
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Work computer suddenly did a factory reset

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