Windows 10: Workaround for Windows 10 keyboard and mouse freezing due to inactivity

Hi,For several months my Windows 10 keyboard and mouse freezes after approximately 5 minutes of inactivity. A workaround is to install “Wriggler” App, this keeps the mouse moving slightly when the PC is inactive.Bill

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Computer and mouse freeze

Hi

There are several reasons that could have cause your keyboard and mouse to freeze. To know more about the issue, we will ask some questions to help us:

• Were there recent changes made before the issue occurred?
• What are the steps that you've done so far to know where the issue is coming from?

Meanwhile, we suggest that you refer to this article:
Mouse, touchpad, and keyboard problems in Windows for us to check all setting needed to help us in resolving your issue.

Let us know about the update.

 

Unresponsive Mouse and Keyboard in Windows 10

Hi,

One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

• Pres Windows+X key on your keyboard.
• Select Device Manager.
• Locate the mouse and keyboard drivers, right click, then click on Update.

If you need further assistance, don't hesitate to reach out.

 

Keyboard not working after Windows 10 Update

Hi,

Have you tried updating
your mouse and keyboard driver? If not, we suggest you to do so. There is a possibility that the driver is not compatible with the new Windows 10 update. However, one
of the workarounds that we suggest for your mouse and keyboard to work is to update the driver. If the symptom persist, you can run the Hardware and Devices Troubleshooter. To run the Troubleshooter, follow these steps:

• 
  On your search bar, type
  Troubleshooting.
  
• 
  Change the view to
  View all.
  
• 
  Choose
  Hardware and Devices
  and run the troubleshooter.
  

Let us know how it goes.

Regards.