Windows 10: Working from Home? Turn your Windows 10 Laptop or Tablet into a Second Monitor!

submitted by /u/PreludePianist
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:)

 

Windows 10 does not recognise second monitor

Hi Raffaele,

For us to sort out this problem with your dual monitors, we'd like to gather more information about what happened so we can address the issue appropriately. Below are a few questions we'd like to ask:

• Does the monitor on the laptop work if you disconnect the other monitor?
• Is the second monitor connected to the laptop using a DVI, HDMI, or DisplayPort cable?

While waiting for your feedback, we suggest that you disconnect the second monitor from the laptop and check if its own monitor is working. If not, restart the laptop and check again.

Update us with the result.

Regards.

 

Returning Windows to Second Screen

Hello Kate,

Let's try to isolate the issue and see what is preventing you from using Windows to second screen. Kindly provide us the following information:

• When you turned on your computer, does it give you an extended display for both monitor screen and your laptop?
• Is your monitor screen already connected to your laptop before turning it on?
• What cable are you using to connect your second monitor to your laptop?
  
• What troubleshooting steps have you tried?

 

Second monitor turned black, worked before

Hi Hendrik,

I appreciate you for trying the troubleshooting steps.

I will certainly help you with the issue you are experiencing with the display on second monitor.

This issue might be related to the Intel HD Graphics 3000.

Provide us the additional information to assist you better with this issue:

• What is the exact error message/ error code of this issue?
• Have you made any changes to the operating system prior to this issue?

Please follow below mentioned steps to fix the issue:

I suggest you to download and install the latest Intel HD Graphics 3000 drivers from the manufacturer's website and check if it helps.

Refer to the below link:

Search downloads

Please get back to us, if you are still experiencing with the display on second monitor.

Thank you.