Windows 10: Would you use your desktop computer if the power can go out?

Like if there is a wind storm or whatever going on. Or do you think that it's not risky at all?

:)

 

Computer not booting to desktop, stuck at Restarting screen

Hi Fred,

Thank you for posting in Community.

The issue might occur if the system is not Shut down properly. As you have already tried restarting the system several times, I suggest you to perform a Power Drain by following the steps provided below and check if it helps.

• Turn Off the computer and remove the power cable.
• Long press the Power button for 15-20 seconds.
• Plug in the power cable and switch on the computer.

Hope this helps. Keep us posted on the status for further assistance.

 

windows update stuck at installation screen and cannot get to desktop

Hi Sue,

To understand the issue better, I would like to ask some questions:

• Is the computer stuck in the Installing updates screen?
• For how long is the computer stuck in the screen?
• When was the computer last updated?
• Is the screen showing any percentage of installation?

Sometimes the installation might take a long time to install if the update is of large size. So, I suggest you to wait for sometime and check if the system boots to the desktop. If it is taking a longer time, then perform a Power Drain by following the steps
provided below:

• Shut down the Computer.
• Remove all power source (including battery if it is a laptop).
• Press and hold the power button for 15-20 seconds.
• Connect the power source and start the computer.
• After the computer boots to the desktop, suggest you to install all the pending updates.

Hope this helps. Keep us posted on the status for further assistance.

Thank you.

 

Unable to get into desktop screen, but can get into with forcefull restart using power button.

Hi Colinito,

I would surely assist you for sure.

Before I proceed further, I would like to know the information below,

• 
  Did you make any recent changes to the computer prior to the issue?
  

I suggest you to follow the below steps and check if helps.

Method 1: I suggest you to disconnect all he external devices connected to the computer and reconnect it. This is to check if the issue is conflicted to the external devices. Once you are boot to computer install
all the pending updates.

Also install all the Windows pending updates.

I suggest you to
install the updates again, and restart the computer.

• 
  In search type Check for updates and hit enter.
  
• 
  Click on Check for updates, Windows will automatically download the latest updates.
  

Method 2: Try updating the display driver through device manager and check if it helps.

Follow the below steps:

• 
  Press Windows key + X key when you are at desktop.
  
• 
  Select Device Manager.
  
• 
  Expand Display Adapter.
  
• 
  Right click on the Display Adapter and click on
  Update driver software.
  

Also install the latest updated display drivers from the manufacturer website from the below link provided.

http://support.lenovo.com/gb/en/pro...eries-laptops/lenovo-g585-notebook?beta=false

Since the computer freezes while botting and as it take too long time to boot to desktop screen, I suggest you to follow the below steps.

Method 3: follow the below step for
Fast startup to boot to the computer.

I suggest you to follow the Fast startup option Settings, if you are able to boot to the desktop screen.

• • • 
      You may also try enabling the Fast Startup.
      
• 
  Press Windows
  + X key and click Control Panel.
  
• 
  Click on Power options.
  
• 
  Click on "Choose what the power buttons do".
  
• 
  Click on "Change settings that are currently unavailable". If it prompts to click on yes, then click
  yes.
  
• 
  Uncheck "Turn on fast startup (Recommended)" under shutdown settings.
  
• 
  Click Save changes
  to configure the settings.
  

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thank you.