Windows 10: Wrong Microsoft account email entered during factory reset. How do I fix it?

I just recently got a new HP ENVY x360. and during the set I intended to put in the same Microsoft account id from my old computer, but accidentally put the wrong one. Now my administrator account is wrong and I don’t have the same stuff I did on my old computer bc of it. Is there any way I can fix and change my administrator account email? Is there a way I can fix this? Or can I just hit “Reset this PC” in settings? Or would I have to do an advanced set up to get back to the factory reset to be able to renter my correct Microsoft account email? I have tried to go to the Microsoft account webs

:)

 

Microsoft Account Password Reset

Thanks for the reply, but it does not help me. The website does not proceed past step 4. After entering the security code, the website does not proceed to step 5. It does not give an error message, it simply greys out the next and cancel buttons and hangs
indefinitely.

Reset your password

If you can't remember your password, follow these steps to get into your account.

• Go to the Reset your password page.
• Choose the reason you need your password reset, then click Next.
  
• Enter the email address you used when you made your Microsoft account. This could be any email address, or an email ending in a Microsoft domain like hotmail.com or outlook.com.
  
• Enter the characters you see on the screen (this lets us know you’re not a robot), then click Next.
  
• If you've added security info to your account, we'll send a one-time code to the alternate phone number or email address you gave us. After you enter that code on the next screen, you'll be able to make a new password.

I'll try your "Get account help by email" suggestion and post the solution here when I've found one.

 

how to fix a Microsoft account with the wrong email address

A) did you ‘create’ a new Microsoft account or

B) did you ‘sign-in’ to an existing Microsoft account which is not yours?

Did you know that you can start over the initial configuration steps? Just take the same guide as for an unresponsive phone…

 

Entered wrong email in Microsoft Account

Hi Mathew,

Thank you for keeping us updated and apologies for any confusion.

I would request you to refer to steps provided in the article below to change email address associated with your Microsoft Account.

How to change the email address associated with your Microsoft account

Hope this information is helpful. Please feel free to reply in case you face any other issues with Windows in future.