Windows 10: Wrong whatsapp photo date/time after import windows 10

Hello everyone, there is a picture that was taken in another country and sent through whatsapp by another person. In the picture it is night time. When it was sent through whatsapp and received onto the note 8, the date and time is November 5, 2019 3:24 PM with filename IMG-20191105-WA0018 as seen in the screenshot. When I am importing that same picture onto my C drive using windows 10's classic right-click on note 8 and selecting "import picture and videos" in windows explorer, I get a date and time of Nov 4, 2019 3:19:11 PM. I have imported many other pictures this way and almost all of them

:)

 

iPhone photo import failure. "Something went wrong"

Hi,



Thank you for writing to Microsoft Community Forums.



We understand you get an error “Something went wrong”, when importing Photos from iPhone using Microsoft Photos App.



Adding to GoBYU suggestions, here is some additional information that you may want to check.



Since you are importing 1000’s of photos at a time, this could be the reason you are receiving the error. We would suggest you to importing the photos in batches of 250-300 photos at a time and see if it works for you.



Couple of our users were also able to fix the issue by changing the file permissions for the Pictures folder. We can also try changing file permissions and see if that makes a difference. Please refer to the steps mentioned below:

1. Right click on the Pictures folder and select
   Properties.
   
2. Click on Security Tab, click on your username and click on
   Edit.
   
3. Select Full Control check box and click on
   OK.
   

However, if iCloud is enabled on your iOS device, you won’t be able to download your photos or videos. Your images exist on iCloud but not on your device. If you want to open or import these photos or videos to your PC, do so using the iCloud desktop
app.



For more information, see
Import photos and videos from phone to PC.



Let us know the results.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Date and Time is right but wrong

Hi Joshua,

Thank you for keeping us posted.

- Do you have a different computer set up with your Microsoft account?

Meanwhile, I would suggest you to try the troubleshooting steps suggested by Andre Da Costa on
How to troubleshoot Product Activation in Windows 10

I would also suggest you to manually set up your computer to synchronize with Windows time by following the steps below:

1. Type "date and time" in the search bar and open it.

2. Click on "internet time" tab.

3. Click on "change settings".

4. Check "synchronize with an internet time server"

5. Under server, select time.windows.com
from the drop down list.

6. Click on "update now" and click
ok.

7. Restart your computer and check if the issue persists.

Also make sure the time zone is set correctly by following the steps below:

1. Press Windows key + I

2. Click on "time and language".

3. Click on "date and time"

4. Choose the appropriate time zone from the drop down list.

Let us know the result.

 

Unable to import photos

Hi Georgio,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

• How are you trying to import photos?
• Are you getting any error message?

You may follow the steps provided below and check if it helps to resolve the issue

Windows 10 has a built-in troubleshooter to check and fix issues with Devices. I would suggest you to run this troubleshooter to check if the issue is with your hardware and devices.

Refer these steps:

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Hardware and devices troubleshooter
  

I suggest you to refer the link below and check if it helps

Import photos and videos in Windows 8.1

It applies to Windows 10 also.



Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you