Windows 10: WSUS clients not reporting in

Hi,


I'm struggling to figure out why my wsus clients aren't reporting in on a regular basis. They seem to only report in if I execute a manual check for updates on the device itself. I have the following GPO set, I'm not sure what else I'm missing.


Computer Configuration/Policies/Administrative Templates/Windows Components/Windows updates/Policy


- Automatic Updates detection frequency --> 22hours

- Configure Automatic Updates --> 3 - Auto download and notify for install

- Specify intranet Microsoft update service location

- Set the intranet update service for detecting updates (http://[internalwsus]:8530)

- Set the intranet statistics server (http://[internalwsus]:8530)


I know my intranet settings are valid since the servers to register initially but for whatever reason none of them check within the 22 hour interval. I've left some devices go for several days with no update so I don't think it's a matter of me not letting WSUS do it's thing....


Client: Windows 10

WSUS Server: Windows 2016


Any advice would be appreciated!

:)

 

WSUS clients are not able to get an updates. WSUS is reporting different version of client.

Hello guys,

We have issues across our company that 1709 users with Windows 10 are not getting updates from our WSUS server (2012 R2).

We tried known hot fixes such as deleting SoftwareDistribution folder, forcing service to stop and run again, manually find updates, restarting clients, restarting WSUS, downloading all avaiable updates
for WSUS, run diag tool downloaded from Microsoft on clients but nothing helps.

We are also tried to run new 2016 WSUS server but situation did not changed. I think maybe problem is in client version 1709?

Windows 10 1709 (16299.309) (WSUS is reporting 10.0.16299.248)

Windows 2016 (14393.2125)

We have around 150 clients with this issue.

Issues:

1. WSUS server is reporting that clients need updates but clients are not getting any.

2. Some clients are not reporting back but they are reachable. (F.E. Last report 25.2.2018)

3. When we are connected remotely to client PC and run WU manually, WU is telling us that PC has all needed updates and none are available.

4. We can see different version in WSUS than client's version really is (agent version - maybe this is the issue?)

I hope my description is enough, I saw many forums / users / companies are dealing with same issue but there is not a fix for this yet and also I did not saw a thread on Microsoft about this exact problem
yet. I am already googling this for 3 days...

Thanks for answering,

Best regards

Ondrej

 

WSUS clients are not able to get an updates. WSUS is reporting different version of client.

Just noticed that:

Any clients that have quit reporting and failed to play nice with WSUS have both of these security rollups:

KB4093108

KB4093118

The clients that work fine do not have the above patches installed. It is the same regardless if they are Win-7, Win2008 server, or Win-10.

My WSUS server only serves up about 69 clients and 23 of them started experiencing the issue around the same time that the above patches were installed. Being that they are roll-ups, they can't be uninstalled.

Not a happy camper with MS and WSUS right now.

 

WSUS clients are not able to get an updates. WSUS is reporting different version of client.

Your clients are trying

http://torl0fs220.cmg.int:8530/selfupdate/WSUS3/x64/Win7SP1/wsus3setup.cab

The Win7SP1 folder isn't created by default. If you create it and then copy the wsus3setup.cab from other into it, does that WSUS client update?

If it does update, when you look at a new log, is it trying to selfupdate from the correct location?