Windows 10: WUAUSERV keeps getting deleted after restarting

Discus and support WUAUSERV keeps getting deleted after restarting in Windows 10 Installation and Upgrade to solve the problem; Hey,I got a ransomware attack on 28th of December 2020.The virus is gone now I believe however I cannot update Windows or open Windows Defender ever... Discussion in 'Windows 10 Installation and Upgrade' started by ChandanaR, Mar 3, 2022.

  1. ChandanaR Win User

    WUAUSERV keeps getting deleted after restarting


    Hey,I got a ransomware attack on 28th of December 2020.The virus is gone now I believe however I cannot update Windows or open Windows Defender ever since then.Screenshot of the event I get when I try to open Windows Defender in Event ViewerScreenshot of Windows Update when I try to install updatesAfter I searched around in sites, It seems that WUAUSERV registry keeps getting deleted everytime I reinstall it and restart my PC and my Windows Update service in Services.msc is also missing.Please help me out here,Thanks!

    :)
     
    ChandanaR, Mar 3, 2022
    #1
  2. Jayzilla Win User

    Delete mails in Outlook but want to keep mails untouch in webmail

    When I deleted an email in outlook and my webmail got deleted too. I want to keep all the inbox mails from the webmail even I complete deleted in outlook. I spend hrs can't think it out how. Any step by step instruction? I'm using IMAP account btw. Thanks and Merry Christmas.
     
    Jayzilla, Mar 3, 2022
    #2
  3. Dev S. Win User
    Wuauserv registry keeps getting deleted everytime i restart.

    As you can see from the first screenshot sfc /scannow repaired some errors.

    So i restarted my pc and did the scan again and it seems to find errors again.

    Ill try and let you know some of those solutions you have listed.

    Btw my brother said it was this application that started these problems: https://pinapfile.com/download/2d45c953191da89bfcaa37cdb5d09b5b.html

    I dont recommend you to run this program but if you find a fix for it id be very grateful.
    WUAUSERV keeps getting deleted after restarting 37ae6825-161c-4b9e-ba3e-de4dc0465577?upload=true.png

    WUAUSERV keeps getting deleted after restarting 48ec95c6-7c8b-4fa9-8286-8d8601c96b10?upload=true.png
     
    Dev S., Mar 3, 2022
    #3
  4. WUAUSERV keeps getting deleted after restarting

    Wuauserv registry keeps getting deleted everytime i restart.

    Dev, did you run SFC until it came up clean to know for sure broken System Files are fixed?

    Also run DISM from Step 10 in checklist here:
    http://answers.microsoft.com/en-us/windows/wiki...


    Next let's get Defender working with these best fixes:

    https://answers.microsoft.com/en-us/protect/for...

    http://www.thewindowsclub.com/unable-to-turn-on...

    I'll give you everything possible for fixing failed Windows Updates, so that at least something will work before you work through them all:

    Some Updates will sort themselves out in a few days so I'd wait to see. If not or they are bothering you then here are steps you can take:

    1) There is a new guided walk-through from Microsoft for repairing Windows Update that leads up to resetting components if necessary:

    https://support.microsoft.com/en-us/help/10164/...
    . Try running that first.

    2) If that fails try manually resetting Windows Update Service:

    Open administrative Command Prompt and type following commands one-by-one followed by Enter key.

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    Ren C:\Windows\System32\catroot2 Catroot2.old

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

    Close Command Prompt and see if Windows Updates works then

    3) You can also install the Updates manually that fail to install which are logged at Settings > Update & Security > Windows Update > Installed Update History, and then search for those to download and install from this Catalog:

    http://test.catalog.update.microsoft.com/v7/sit...


    A running log of Update History with known issues is here:

    https://support.microsoft.com/en-us/help/446461...

    4) If they continue to fail and interfere, then you can block them using one of these methods:

    https://www.howtogeek.com/224471/how-to-prevent...


    5) If problems with Updates have become chronic and especially if you have other performance problems, go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done:

    http://answers.microsoft.com/en-us/windows/wiki...


    Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account. Then continue
    with the other steps to go over your install most thoroughly.

    6) If nothing else works then do a Repair Install, by installing Media Creation Tool, open installed Tool and choose to Upgrade Now. This reinstalls Windows while keeping files, programs and most settings in place, and is also the most stable method to advance
    to the latest version 1909 while I'm here to help you with any issues with it.
    http://windows.microsoft.com/en-us/windows-10/m...


    I hope this helps. Feel free to ask back any questions and keep me posted. If you'll wait to rate whether my post helped you, I will keep working with you until it's resolved.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly
    research any product advertised on the sites before you decide to download and install it.
     
    Greg Carmack - Windows MVP 2010-20, Mar 3, 2022
    #4
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WUAUSERV keeps getting deleted after restarting

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