Windows 10: X-box live error Message at startup of laptop

Bought a new laptop, and apparently it came with a free trial of x-box live, of which I have no interest. Problem is, every time I turn on my laptop, I have to wait for an error message from x-box live to pop up that takes up the entire screen, which I then have to close/x-out of. Then, I can go about whatever I need/want to do on my computer. All I want to see when I boot up my laptop is my desktop. How do I make those error messages stop appearing?!? It is maddening! Thank you SO much, in advance, for any help with this! I truly appreciate it!!

:)

 

error message on startup

looking for a little help with an error message im getting on startup, after windows is fully loaded and im at desktop i get :

"smartbridge alerts: MotiveSB.exe - entry point not found. the procedure entry point GetProcessImageFileNameW could not be located in the dynamic link library PSAPI.DLL."

any ideas?

thnx

*Toast :toast:

 

X box live

Hi Mike,

Availability of updates for the affected device, status of the Xbox Live server, and signal interference between your device and your network are possible reasons why you're getting disconnected from Xbox Live. For us to point you to the best approach of
resolving this issue, kindly answer the flowing questions:

• Are you using an Xbox One console or a Windows 10 computer?
• Have you made any changes to your device before encountering this issue?
• When you got disconnected, are there any error messages showing up?
• How many devices are connected to your network?

To check for service alerts, visit the
Xbox Live Status page.

We recommend using a wired network connection when playing games on Xbox Live. Kindly connect your device via wired network and check if you'll encounter the same issue.

If you're using an Xbox One console, we suggest clearing the console's MAC address. Here are the steps:

• Scroll left on the Home screen to open the Guide.
• Select Settings.
• Select All Settings.
• Select Network.
• Select Network settings.
• Select Advanced settings.
• Select Alternate MAC address.
• Select Clear.
• Select Restart.

Clearing the console's MAC address will refresh the network connection between your console and your network. This can help resolve network connection issues with Xbox One.

 

Error Message

Hi Gordon-A,

This error message usually occurs when there is a software updater running on your startup. As an initial troubleshooting, I suggest you follow these steps:

• Open Task Manager by simultaneously pressing Ctrl + Shift + Esc.
• Go to Startup tab, and check if Software updater is on the list.
• If so, select it then click Disable.
• On Search/Cortana, type "mscofig", then Enter.
• On System Configuration window, go to Services tab.
• Tick the check box beside Hide all Microsoft Services.
• Check if Software updated is on the remaining list, then uncheck its box.
• Click Apply and OK.
• Restart PC.

Looking forward the result.