Windows 10: Xbox 1 controller stopped working correctly on one game

The Xbox 1 wireless controller I normally use for games stopped working with the PC game Final Fantasy XIV specifically.It works perfectly fine with every other game.I've already contacted the game publisher Square Enix and have gone through their tech support with no results what so ever.On May 27th this year, while playing the game, my home internet cut out suddenly for about a minute. Disconnecting me from the game. Shortly after it came back, and I'd begun loading back into the game, our power shut off for a few seconds forcing my pc to shut down. While rebooting a small windows update

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XBox one controller stopped working in games

Hi

Up until recently my XBox One controller was working fine. Last time I player for about 30 minutes with it in Destiny 2, I think it was around a month ago or so.

Today I wanted to play a games entirely on XBox One, and had plans with my wife for it, and was very disappointed when XBox One controlled did not work. I started to dig the issue and read forums. I already spent over 2 hours trying to solve this. Here are
some details.

Symptoms:

• I connect XBox One controller with a USB cable
• After connecting it takes it 2-5 seconds to initialize. After that it works for 1 second, and then it stops working.
• It always works in calibration program ("Set up USB game controllers")
• Once it opened Game bar and worked there, but not in the game
• In Little Nightmares if I click the XBox button (main one) the game screen slightly flashes brighter, but game won't switch to controller mode and no other buttons work
• XBox Accessories app only recognizes it after I reboot my PC. The rest of the time it tell me that I need to connect the controller.

Steps tried:

• I tried about 5 different micro USB cables
• I checked drivers in Device manager - they are up to date
• I checked firmware verison XBox Accesories app tell me it is up to date
• I tried it with other games, lik Ark, Destiny
• I tried killing some overlay services, after killing Game bar it worked for a few seconds but then stopped working again

Please, help me. This issue totally ruined my evening.

Maybe I'm oldschool, but I'm used to such things like GAMEPADS - WORKING 24\7.

[Moved from: Windows/ Gaming on Windows 10]

 

XBox one controller stopped working in games

Hi Michael,

There is a possibility that you may encounter issues with using your Xbox One Controller on your PC if it is outdated. To properly isolate your concern, please clarify the following information:

• Have you tried to connect the controller via a wireless connection to your PC?
• Have you tried to connect the USB cable to a different USB port on your PC?
• Does the controller work on a different device?
• Did the issue start after an update?

In the meantime, you may visit this
link for the steps on how to troubleshoot update issues with your Xbox One Controller.

 

XBox one controller stopped working in games

Thank you for your response. The standard Xbox One Wireless controller has a built-in Bluetooth technology that will allow you to connect your Xbox One controller to the PC via a Bluetooth connection.

If the controller is working on Xbox One, that means there is an issue with the drivers or the updates installed on your PC. To resolve your concern, we suggest that you manually uninstall the drivers from the Device manager and update it again. Here's how:

• Open the Device Manager.
• Right-click (or tap and hold) the name of the device.
• Select Uninstall.
• Unplug the USB cable for the controller and restart your PC.

If the issue persists, resetting the Windows Update components will help resolve your concern since it started after an update. You may refer to
How do I reset Windows Update components? for the steps.

Should you need further assistance, you can contact us anytime.