Windows 10: Xbox App and Windows Store not working after 23H2 update

I recently updated my computer to Windows 11 23H2 and then tried accessing my gamepass games. The xbox app would not open and when I tried updating the app the microsoft store failed to update anything. I tried uninstalling the xbox app but then the store couldn't reinstall it so now I am stuck without the xbox app.

:)

 

The Microsoft Store, and the Xbox app doesn't work!

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are unable to launch Microsoft Store, Xbox app and GameBar. I’ll certainly help you with this issue.



However, please let us know:

• Do you receive any error message?
  
• Are you aware of any changes made to the computer recently?
  
• Which build version of Windows 10 are you using currently? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  

Meanwhile, I would suggest you to refer the steps mentioned below:



For issues with launching Microsoft Store, I would suggest you to refer the steps mentioned in the article

Microsoft Store doesn't launch.



Method 1: Store app troubleshooter



I would suggest you to run the Store app troubleshooter and check. Refer the steps mentioned below:

1. Press Windows Logo key + I, to open Settings.
   
2. Click on Update & Security and select Troubleshoot from the left pane.
   
3. Scroll down, click on Windows Store apps and select Run the troubleshooter.
   
4. Follow the on-screen instructions.
   

Method 2: Re-register apps



If Store app troubleshooter doesn’t work, I would suggest you to try re-registering the apps using PowerShell. Refer the steps mentioned below:

1. Press Windows Logo key + X, and select
   Windows PowerShell (Admin).
   
2. Paste the following command and press Enter:
   Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
   
3. Once the process is complete, restart the computer and check.
   

Method 3: New user account



If re-registering the apps didn’t work, try creating a new user account and check if the issue persists. Refer the article
Create
a local user or administrator account in Windows 10



Let us know the results.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Xbox app and Xbox One Updates Rolling Out This Month

Source: Updates Rolling Out This Month: See Who's in a Party, Gamerscore Leaderboard, and More - Xbox Wire




Tip How to Check for App Updates in the Store in Windows 10

How to Check for App Updates in the Store in Windows 10 Mobile Phone

How to Check for and Install System Updates on Xbox One

 

Xbox app and Xbox One Updates Rolling Out This Month

Source: Updates Rolling Out This Month: See Who's in a Party, Gamerscore Leaderboard, and More - Xbox Wire




Tip How to Check for App Updates in the Store in Windows 10

How to Check for App Updates in the Store in Windows 10 Mobile Phone

How to Check for and Install System Updates on Xbox One