Windows 10: xbox app issue

so I cant hear or speak to anyone when i join a party and yes all audio and microphone inputs and outputs are correct but it always shows my icon always highlighted so im not sure what's happing

:)

 

XBox app crashes on launch in Windows 10

Hi Kellon,

Thank you for posting your response.

I suggest you to uninstall and reinstall the Xbox app on your computer and check.
Follow the steps provided below.

• 
  Type Windows Powershell in search box.
  
• 
  Right click on Windows Powershell and select
  Run as administrator.
  
• 
  Copy and paste the following command.
  
  • get-appxpackage *Microsoft.XboxApp* | remove-appxpackage
• 
  Press Enter key.
  

After uninstalling the Xbox app, I suggest you to download and install the app again and check.

You can download the Xbox
app from the following link.

https://www.microsoft.com/en-us/store/apps/xbox/9wzdncrfjbd8

If you are still facing an issue with Xbox app, I suggest you to contact the Xbox support team and check.

You may refer the following link to post your query on Xbox forum.

http://forums.xbox.com/xbox_early_access/xbox_on_win10_ip/default.aspx

Hope this information is helpful. Please write back to us if you need any further assistance, we'll be glad to assist you.

 

Xbox app mic issues?

Hi Matt,

Conflicts with the audio settings is one of the possible reasons why you are having issues using the party chat feature on the Xbox app in Windows 10. For us to assist you better, kindly answer the questions below:

• Have you made any changes to your computer prior to this issue?
• What troubleshooting steps have you done so far?
• Which version and OS build number of Windows 10 is currently installed? To check, press the Windows key, type winver, and press the Enter key.
• Do you have a third-party security software installed?

Meanwhile, I would suggest that you try the steps in this
link to troubleshoot game audio issues on Windows 10.

We'll be looking forward to your reply.

 

Xbox App Error code 0x80048504?

Hi Andyy,

If you received this error code 0x80048504, there could be an issue with the Xbox live server, your network connection, or with the account itself. For us to resolve your concern, we suggest that you follow the steps below:

Step 1: Run the troubleshooter for Windows Apps

Please click this link. This process will check and resolve common issues with the apps on your PC.



Step 2: Reset the Windows Store to clear the Store cache.

• Press Windows key + X on your keyboard.   
• Click on Command prompt (Admin). 
  
• Type wsreset.exe and then hit Enter. 

Step 3: Uninstall and reinstall the Xbox App to update it.

• Click Start and type Windows PowerShell on the search box.
• Right-click and then select Run as administrator.
• Type the following command to uninstall Xbox app: Get-AppxPackage *xboxapp* | Remove-AppxPackage.
• Hit Enter. 
• Launch Windows Store and download the Xbox App.  

Let us know how it goes after performing the aforementioned solutions. We'd be glad to further assist you.