Windows 10: Xbox app not downloading

I was previously able to download the xbox app on this computer but was having some issues launching some games, so I uninstalled it to try and troubleshoot, and upon doing so, I am unable to redownload the app through Microsoft or the installer from the website. Sometimes it will throw up a 0x80080005 code, but other than that, it will get stuck in a loop of no progress. Any suggestions?

:)

 

XBox app crashes on launch in Windows 10

Hi Kellon,

Thank you for posting your response.

I suggest you to uninstall and reinstall the Xbox app on your computer and check.
Follow the steps provided below.

• 
  Type Windows Powershell in search box.
  
• 
  Right click on Windows Powershell and select
  Run as administrator.
  
• 
  Copy and paste the following command.
  
  • get-appxpackage *Microsoft.XboxApp* | remove-appxpackage
• 
  Press Enter key.
  

After uninstalling the Xbox app, I suggest you to download and install the app again and check.

You can download the Xbox
app from the following link.

Xbox Console Companion - Free download and install on Windows | Microsoft Store

If you are still facing an issue with Xbox app, I suggest you to contact the Xbox support team and check.

You may refer the following link to post your query on Xbox forum.

http://forums.xbox.com/xbox_early_access/xbox_on_win10_ip/default.aspx

Hope this information is helpful. Please write back to us if you need any further assistance, we'll be glad to assist you.

 

Xbox App Error code 0x80048504?

Hi Andyy,

If you received this error code 0x80048504, there could be an issue with the Xbox live server, your network connection, or with the account itself. For us to resolve your concern, we suggest that you follow the steps below:

Step 1: Run the troubleshooter for Windows Apps

Please click this link. This process will check and resolve common issues with the apps on your PC.



Step 2: Reset the Windows Store to clear the Store cache.

• Press Windows key + X on your keyboard.   
• Click on Command prompt (Admin). 
  
• Type wsreset.exe and then hit Enter. 

Step 3: Uninstall and reinstall the Xbox App to update it.

• Click Start and type Windows PowerShell on the search box.
• Right-click and then select Run as administrator.
• Type the following command to uninstall Xbox app: Get-AppxPackage *xboxapp* | Remove-AppxPackage.
• Hit Enter. 
• Launch Windows Store and download the Xbox App.  

Let us know how it goes after performing the aforementioned solutions. We'd be glad to further assist you.

 

Xbox PC App Error

We appreciate your response and cooperation regarding this matter. Based on your reply, it appears that you need to enable the Xbox services to ensure that the app is up and running. You may follow the steps below to enable Xbox Live services:

• Press the Start button and type Services on the search box.
• On the list of services, look for Xbox Live Auth Manager,
  Xbox Live Game Save, and Xbox Live Networking Service.

The next steps should be done to the three mentioned services above:

• Right click on the service and select Properties.
• Set the Startup type to Automatic. If the service isn't started, click
  Start.
• Save the changes.
• Launch the Xbox App and sign in to your account again.

Let us know if you are able to sign in after performing the suggested solutions above.