Windows 10: Xbox app on Windows 10 laptop not working--exhausted all possible solutions, need help

I downloaded the Xbox app off the Windows store not too long ago, in order to join the Ultimate Gamepass and play some tactical and strategy RPGs on my laptop, but haven't made much progress. And I've tried everything to fix whatever the possible issue is, but nothing seems to work.

At first, it wouldn't let me download the Xbox app. So I did a quick search and it said to check if my computer was up to date with all its updates, and since I wasn't, I did go forward with downloading the necessary updates to be up to date. And the solved that one issue, which finally allowed me to install the application. So after I restarted my laptop and tried to purchase Gamepass through the Xbox app, but every time I click the link, the application suddenly crashes.

With this issue now, I did uninstall and reinstall the application only for nothing to come out of it. Then I tried to repair and restart the app from the advanced settings, yet that didn't fix anything either. I did pretty much everything possible, and nothing's working.

The second issue is that my games won't load either. I click on a game that I own prior, ReCore, and it crashes as well. Below is a video of the issues that I'm unable to fix. Please help me.

Issues

The only thing I haven't done as of yet is to download the Media Feature Pack, however, there are different Windows 10 versions for that and I'm not sure which one I have to download.

submitted by /u/ThatGuyNoOneRemember
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:)

 

Can't sign in to xbox app on windows 10 laptop

Hi,

A corrupted file is one of the possible reasons as to why you can't sign in to the Xbox app on Windows 10. Changing some the network settings can help to resolve the issue. To change your network settings, kindly follow the steps below:

• Press the Windows key on your keyboard, and then type
  Internet Options in the search box.
• Click the Connections tab, and then click on the
  LAN settings button.
• Uncheck Use a proxy server for your LAN, and then check
  Automatically detect settings.
• Click OK, and then click OK
  again to save the settings.
• Launch Xbox app and sign in again.

If you still unable to sign in to Xbox app, kindly reset the app from the Settings menu by performing the following steps:

• Press the Windows key on your keyboard, and then click the Settings icon.
• Select System, and then select
  Apps & features.
• Find the game, and then click on Advanced options.
• Click Reset.
• Restart your computer for the changes to take effect.
  

Let us know the result after performing the suggested solutions above.

 

Xbox app close itself on windows 10

Hi,

There are several reasons why the Xbox App crashes on your Windows 10 PC. It is possible that the app is corrupted or not updated. To resolve your concern, we suggest that you perform the following solutions below on your computer:

Solution 1. Run the troubleshooter for Windows Apps on your computer by clicking the run troubleshooter button on this link.

Solution 2. Reset Windows Store to clear the Store cache.

• Press Windows key + X on your keyboard.   
• Click on Command prompt (Admin).   
• Type wsreset.exe, and then hit Enter.   

Solution 3. Install all available updates for your games and apps on Windows Store by following the steps on this

link.

Solution 4. Update the Xbox App by uninstalling and reinstalling it.

• Click Start, and then type Windows PowerShell on the search box.  
• Right-click, and then select Run as administrator.  
• Type the following command to uninstall Xbox app: Get-AppxPackage *xboxapp* | Remove-AppxPackage  
• Hit Enter.  
• Launch Windows Store and download Xbox App.  
  

Keep us updated with the results after performing the suggested solutions above.

 

Xbox App and Xbox App (Beta) keep crashing on Windows 10

Hi,

There are several reasons why the Xbox App (Beta) keeps on crashing. It is possible that the app is not updated or there is a software conflict with the other apps installed on your PC. To resolve your concern, We suggest that you perform the following solutions
on your PC:

Solution 1. Run the Windows Apps troubleshooter by clicking the
Run troubleshooter button on this link to fix problems with apps
from Microsoft Store.

Solution 2. Reset the Windows Store to clear the Store cache.

• Press Windows key + X on your keyboard.
  
• Click on Command prompt (Admin).
  
• Type wsreset.exe, and then hit Enter.
  

Solution 3. Uninstall and reinstall the Xbox App to update it.

• Click Start, and then type Windows PowerShell in the search box.
  
• Right-click, and then select Run as administrator.
  
• Type the following command to uninstall Xbox app: Get-AppxPackage *xboxapp* | Remove-AppxPackage
  
• Hit Enter.
• Launch Windows Store and download the
  Xbox App (Beta).

If the issue persists, click on this link for the steps to perform a clean
boot. This process will start Windows by using a minimal set of drivers and startup applications. It also helps eliminate software conflicts that occur when you install a program or an update to your PC.

Should you need further assistance, you can reply to this post anytime.