Windows 10: Xbox App opens Microsoft store instead of Games.

Hi,

I'm trying to play some games using the xbox app but whenever I hit play on a game instead of opening the game it opens the gaming services page on the Microsoft store, does anybody know how to fix this?

:)

 

Cannot open Xbox App game bar

Hi Jamie,

Issues with saving your video clips or using the Game bar on Windows 10 are possibly caused by an outdated Xbox app or a corrupted folder on Windows Explorer. To resolve your concern, we suggest that you move your saved video clips to another folder within
the PC. The next saved videos will automatically go to the new folder.

If the issue persists, reset Windows Store to clear the store cache. Then, uninstall and reinstall the Xbox App to manually update it by following the steps below:

To reset Windows Store:

• Press Windows key + X on your keyboard.   
• Click on Command prompt (Admin).   
• Type wsreset.exe, and then hit Enter.   

To update the Xbox App:

• Click Start, and then type Windows PowerShell on the search box.  
• Right-click, and then select Run as administrator.  
• Type the following command to uninstall Xbox app: Get-AppxPackage *xboxapp* | Remove-AppxPackage  
• Hit Enter.  
• Launch Windows Store and download Xbox App.  

You can also sign in to another use to isolate if there is an issue with your profile.

If you need further assistance, don't hesitate to reply to this post anytime.

 

Opening an app opens the app store instead.

I am trying to open an app that I have on xbox ultimate but when I click on the app it opens the app store instead on the gaming services page. I have tried reinstalling gaming services.

This appears to be intermittent as it's happened before and a couple of restarts fixed it. I dont want to delete and re-install the game as I've put in a few hours with it.

The game is "Slay the Spire" but I am not sure that's relevant.

 

Unable to download certain games on Xbox App or Microsoft games store

Hi there,

I am trying to download No Man's Sky onto my computer via both the microsoft and xbox gaming app. I am able to download other games (Sea of Theives, Moonlighter) with no issue, but others (such as no mans sky) either do nothing (when trying in microsoft
app) or Error code 0x00000001 (Xbox store).

Steps I have done to troubleshoot:

1. Uninstalled and reinstalled both stores

2. Reparied and reset both apps from apps settings

3. Uninstalled Xbox app and tried to download from microsoft store

4. Went into services and ensured all xbox services are running

- I have 2 instances of Gaming services. One is running and the other gives error code 31 when trying to start it

5. I have reset gaming services and the app downloader from settings

6. I have restarted my pc many times

7. I have fully updated windows

8. I have peformed a repair install of windows

Nothing works. All other forms and questions I have seen only seem to generate the generic responses of

1. Restart your PC

2. Reset the app

3. Update windows

4. Repair install

I have followed all of these steps and still cannot properly access services. Can you please suggest any other approaches to fixing this error?

Many thanks,

Aaron