Windows 10: xbox app wont connect to the internet

im signed into the xbox app and microsoft store. ive been chatting with multiple experts for the last few days trying to figure this out. from uninstalling and reinstalling the app/game to using the command prompt and reinstalling my operating system.

:)

 

Xbox App "Server Connectivity" "Blocked"

Hi,

There are several reasons why the Xbox app server connectivity is blocked. It is possible that
your PC was unable to establish a Teredo IPsec connection to the Quality of Service (QoS) server or your Firewall settings are blocking the connection. To properly isolate your concern, please provide us the following information:

• Is your computer connected to a wired or wireless internet connection?
• Have you made any changes on your computer prior to the issue?
• Are you experiencing the same issue in safe mode with networking? To start Windows in safe mode with networking, you can follow the steps on this
  
  link.

In the meantime, you can perform the suggested solutions on this
link.

 

Xbox Live on Win 10 "You are not connected to a internet"

Ok so i just turned my computer on and there was an update for the xbox app, i can now get into the xbox app, but it cant connect to the internet. I for example can not read my messages and when i open the game it can't sync the game files. I tried to check
my network settings and found that it says the server connection is blocked. However i have tried all of the steps listed on the site without any luck

support.xbox.com/en-US/xbox-on-windows/social/server-connectivity-xbox-app-displays-blocked

 

"Server connectivity = blocked" on Xbox app on Windows 10

Hi MoonBunny17,

If your server connectivity is "Blocked", it means that your computer was unable to establish a Teredo IPsec connection to the Quality of Service (QoS) server. Since you've tried the troubleshooting steps from our support page, let's try to restart the "IP
Helper" and "Xbox Networking Service" by performing the following steps below:

1. Press the Windows Key + R to open the Run box.
2. Type "services" and hit enter to open the Services Window
3. Scroll down until you find an entry called “IP Helper”. Right-click on it, and then click Restart.
4. Scroll all the way down to the bottom and do the same thing for “Xbox Live Networking Service”.
5. Close the window, open the Xbox app and check your connection again.

If the issue persists, I recommend that you try connecting your computer to another network to see if that will change the server connectivity on the Xbox app.

Keep us updated with the results after performing the suggested solutions above.