Windows 10: Xbox Controller Keeps Disconnecting with Event Code 304, 307

Discus and support Xbox Controller Keeps Disconnecting with Event Code 304, 307 in Windows 10 Software and Apps to solve the problem; HiWe are currently using Xbox controllers for external applications within a closed domain that lacks internet access. Unfortunately, we are... Discussion in 'Windows 10 Software and Apps' started by Rashad CDC, Oct 2, 2023.

  1. Xbox Controller Keeps Disconnecting with Event Code 304, 307


    HiWe are currently using Xbox controllers for external applications within a closed domain that lacks internet access. Unfortunately, we are encountering issues with the Xbox controllers disconnecting. To provide more context, I have identified two specific events, 304 and 307, associated with this problem. Could you please advise on how we can resolve this issue?Event 304, User Device RegistrationAutomatic registration failed at join phase. Exit code: Unknown HResult Error code: 0x801c001d Server error: Tenant&n

    :)
     
    Rashad CDC, Oct 2, 2023
    #1

  2. Xbox 360 controller keeps connecting/disconnecting

    My xbox controller keeps connecting/disconnecting, I hear the audio notification from Windows 10 that it's connected then disconnected constantly. I'm trying to play rocket league but my controller keeps going on/off. I've tried different ports front and rear on my PC and disabling USB power saving and selective suspend settings. The controller itself is fine, I swapped with my brother, mine stays connected on his, his on mine has the same problem. Any ideas?
     
    SouthOfHere, Oct 2, 2023
    #2
  3. Arul_D Win User
    Wired Xbox 360 Controller Keeps disconnecting itself

    Hi Frank,



    Thank you for posting your query on Microsoft Forum.



    I would suggest you to follow the steps provided in the following Article and check if it helps.



    Troubleshoot your Xbox 360 controller for Windows

    Xbox Support

    Xbox controllers, headsets, and wireless accessories

    Xbox Support

    Xbox 360 Wireless Controller disconnects or can't connect

    Xbox Support

    If you still have issues, I would suggest you to contact Xbox support

    Contact us

    Xbox Support



    Please let us know if the issue persists. We will be happy to assist you further.

    Thank you.
     
    Arul_D, Oct 2, 2023
    #3
  4. UndeadBob Win User

    Xbox Controller Keeps Disconnecting with Event Code 304, 307

    Xbox One Wireless controller keeps disconnecting

    After reading some replies on here, there seem to be a lot of various theories. I'm sorry if it doesn't work for you, but I can confirm that exiting Steamworked for me. The problem is very repeatable.

    • Connect and disconnect controller
    • Sleep and wake up system
    • Xbox One Wireless controller connects (as shown in the "Game Controllers" panel) and disconnects within 2 seconds.
    • Exit Steam
    • Xbox One Wireless controller connects and works.
    • Restart Steam (controller still works)
    • Disconnect Xbox One Wireless controller, then connects and disconnects within 2 seconds.
    I'm narrowing my problem down to the Big Picture mode, so that problem is for another forum...

    Hopefully this workaround helps a few people before the real solution is found.
     
    UndeadBob, Oct 2, 2023
    #4
Thema:

Xbox Controller Keeps Disconnecting with Event Code 304, 307

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