Windows 10: Xbox Controller not showing up in Device Manager

I recently bought an xbox 360 controller and it doesn't show up in Device Manager. I bought some new batteries and cable and it recognized it but I kept getting a code 10 error. Then I uninstalled the controller and now it doesn't show up at all after restarting my PC and plugging and unplugging it in. If anyone could tell me how to "reinstall" it I would greatly appreciate it.

:)

 

Windows 10 stopped reacting to Xbox controllers (nothing in device manager)

Hi Swoog3G,

Thank you for writing to Microsoft Community Forums.

I understand that it can get difficult if the devices are not working as expected. I see that you have tried few steps that might help us. However, we can go ahead and try few steps to see if we can resolve this issue.

1. What is the version of Windows 10 you are using? You can refer this article to
   
   Check for operating system information in Windows 10.
2. Were there any changes made to the operating system recently?
3. Did you try Unplugging the Controller then Re-plugging it back?

One possible reason as to why your Windows 10 device can't detect the controller is due to outdated device drivers. We suggest checking if there are updates available for the controller and your Windows 10 PC. I suggest you to follow the below steps,
and check if helps.

Method 1: Use a Different USB Cable

If you’re using a wired controller, a broken USB cable can be the cause. Try a cable with no problem and check to see if the problem is resolved. If you are still facing issue with Xbox controllers,

Method 2: Add a device in Settings

1. Go to Settings.
2. Select Devices.
3. Select Connected Devices.
4. If the controller is not listed under Other devices, kindly click Add a device. Follow the on-screen prompts to manually add the device.
5. Restart your computer so that the changes can take effect.

Method 3: uninstall all the current drivers.

Before downloading the new drivers, uninstall all the current drivers. In order to avoid duplicate conflicts among several drivers, one must uninstall the duplicate audio drivers as well.

1. Press Windows Key +x
   
2. Click Device Manager
   
3. Expand Sound, video and game controllers
   from the list in Device Manager.
   
4. locate the audio driver Xbox 360 controller
   
5. Right-click on it and select on
   Uninstall device from the drop-down menu.
   
6. Check the box that says,
   Delete the driver software for this device and hit the uninstall button
   
7. Go to Views tab and click on
   Show hidden devices from the drop-down menu.
   
8. Then search for duplicate Xbox 360 controller if any. Right-click on it and hit the Uninstall option.
   
9. Once the process complete restart the PC.
   

Method 4: Install the driver using File repository.

1. Press Windows Key +x
   
2. Click Device Manager
   
3. Expand Sound, video and game controllers
   from the list in Device Manager.
   
4. locate the Xbox 360 controller
   
5. Right-click on it and select Update drivers
   
6. Then click Browse my computer for drivers software
   
7. Click on browse, scroll down and navigate to the location:
   C:\Windows.old\System32\DriverStore\FileRepository
   
8. Click on OK and click on
   Next, this will install the driver software
   
9. Once the process complete restart the PC.
   

I also suggest you to refer this article on
How to get software and driver updates for Windows 10, and

How to update your Xbox One Controller on Windows 10, and check if that helps.

I look forward to hearing from you soon.

Regards,

 

Xbox Controller is not connecting to Wireless Adapter

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate your time and patience to work on this issue. To have a better clarity on the issue please reply to the following questions:

• Are you using an Xbox one controller?
  

If you are using an Xbox one controller, I suggest you to refer the steps in the article

How to connect an Xbox One Wireless Controller to a Windows PC and see if that helps in resolving the issue.



I would also suggest you to uninstall all the hidden devices under USB hive and check if you are able to connect the wireless adapter. Please follow the steps mentioned below to uninstall the hidden drivers:

1. Press and hold the Windows + X key on the keyboard.
   
2. Select Device manager.
   
3. Click View tab.
   
4. Select Show hidden devices.
   
5. Expand Universal Serial Bus and remove all the greyed out devices. To remove the greyed out devices, right click on the device and select
   uninstall.
   
6. Restart your computer.
   

Please reply with the status of the issue, we will be glad to help you further.



Nikhar Khare

Microsoft Community - Moderator

 

Xbox One Controller Not Working, Not In Device Manager


Hey so I am having a bit of a problem here. I got a new Xbox One over the weekend and decided to use it on my PC for some of my PC games as well.

However, it simply does not work. It was listed in Device Manager, so I decided to right click and uninstall all the controller drivers from the Device Manager hoping it would reinstall them and work properly. This was not the case however, they are gone for good.

So in short, nothing relating to any controller is showing up in the Device Manager. It is not even showing up on the "Devices and Printers" portion of the control panel either.

I have downloaded and installed the Xbox One Controller drivers from Xbox themselves (for Windows 7/8.1 apparently since it's preinstalled on Windows 10.. however I uninstalled them and now they're gone, so I went with these) and it installed fine. However, same thing.. not showing up anywhere. It's as if they aren't even installed. I even tried reinstalling and nothing. My PC acts as if nothing is plugged in.

I have tried different Micro USB cables and all my USB ports as well and same thing, nothing.

When plugging the controller in, it just rumbles for a split second and that's it.

Does anyone know how I can resolve this? It's driving me bonkers at this point.