Windows 10: Xbox One Controller Issue?

Hi

I have just bought a new xbox one wireless controller, i previously had a xbox 360 wired controller but one of the bumper buttons has stopped working.
I have successfully paired the new controller and have started up Rainbow Six Siege, the controls seem to work fine until I get to gameplay and I find I cannot fire while aiming (but can fire without). I have connected my 360 controller and the shooting while aiming works fine.

Any ideas?

:)

 

Xbox One Controller

Hi MoDaBro,

An outdated Xbox One controller is one of the possible reasons why your controller is unable to connect to your Xbox One without battery on it. To help you resolve this concern, I need to collect more information. Kindly answer the questions below:

• Have you tried connecting a different controller using the same USB cable?
• Have you tried using a different USB port on your Xbox One console?

In the meantime, I suggest that you try updating your Xbox One controller. To do this, kindly follow the steps provided on the links below:

Update your Xbox One Controller

How to update your Xbox One Controller on Windows 10

You may also try performing the troubleshooting steps provided on the
link.

If the issue persists, I strongly recommend contacting our Xbox Chat Support for further troubleshooting steps. To proceed, you may contact them through the link below:

Xbox Chat Support

Kindly update us with the results.

 

XBOX One Controller Triggers Not Resposive (On PC)

Hi Cruxin,

An outdated controller is one of the potential reasons why your Xbox One controller triggers do not work. For me to properly assist you with this concern, I need to collect more information. Kindly answer the questions below:

• When did the issue start?
• Were you able to use the controller without any issues before?
• Have you tried using the controller on a different computer?

In the meantime, I suggest that you update your Xbox One controller. To do this, you may follow the steps on the link below:

How to update your Xbox One Controller on Windows 10

 

Xbox One controller being recognized as a 360 Controller

Hi Stephan,

There are several reasons why your Xbox One controller is detected as an Xbox 360 controller by your PC. It is possible that the controller is not updated or if you previously used an Xbox 360 controller on the PC, it is still detecting its drivers instead
of the Xbox One controller drivers. To properly isolate your concern, please clarify the following information:

• Have you used an Xbox 360 controller on the same computer before?
• Does the error message occur on all of the games that you play?
• Have you tried to update the controller?
• Are you using an Xbox One Elite controller?

In the meantime, we suggest that you update the controller by following the steps on this

link.