Windows 10: Xbox One controller pairs with Win 10 PC via Bluetooth; Series X controller does not

Hi There!The header explains most of the issue. I cannot get a Series X controller to pair to my Win10 PC through Bluetooth, even though my Xbox One controller can. I use the "Add Bluetooth or other device" option in Bluetooth settings, select the Bluetooth option, hold on the SX controller's sync button for 3 seconds, and the device does not show up on the list of devices I can add. I can remove my Xbox One controller, and still pair it. I can see the Bluetooth signal for a TV in another room. The SX controller can be paired to my iPhone. I'm stuck as to what I can do to fix this.Here are th

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Xbox series x/s controller connected to PC via Bluetooth but not working

The new Xbox series x/s controller is successfully connected to windows 10 PC via Bluetooth. the device is showing connected in Bluetooth settings but it is not being recognized in games. Also, it is not being recognized in the Xbox accessories app.

When connected via USB cable it is working and I was able to download the latest drivers and firmware from the Xbox accessories app.

• I have made sure I have all the latest updates (Windows 10, Version20H2)
• updated xbox controller firmware through usb connection (Firmware version 5.5.2641.0)
• used Bluetooth troubleshooter
• Disconnected, removed, re-paired, and restarted PC and Xbox controller multiple times.
• tried updating drivers from device manager but the drivers were already up to date
• I have Bluetooth keyboard and headphones that are connected to the same PC, they work flawlessly (made sure I had only 1 connection at a time)

 

Xbox Series S controller not staying connected

There are two ways to use the controller wirelessly
1. Xbox Wireless Adapter for Windows 10
2. Bluetooth

Which way are you connecting it?

I use my Xbox Series S controller using Bluetooth. When I first got it it was unstable this way. Updating the firmware solved that problem.

Once in a while when I turn on the controller the light keeps flashing (not paired) even though the Windows settings says it should be. In the Setting>Devices I have to

• Select the Xbox wireless controller
• Select Remove the device
• Restart the pairing on both the PC and controller

Once it is paired again it is OK

Connecting the Xbox wireless controller using a USB wired connection should be automatic with Windows 10. Once connected you can use the Xbox Accessories App (from Microsoft app store) to test it and update the firmware if needed.

Note I also found the following:

• The controller does not need the battery when connected with a USB cable. (it will even work with the battery removed).
• To use with a wired cable do not press the Xbox button to turn it on. With the cable connected the light will come on using power from the USB connection.
• However, I have found that taking out the battery does cause the controller to forget its pairing with the PC. That means it needs to be repaired with the PC if a wireless connection is desired.

 

Bluetooth Pairing - Xbox One Elite Controller

Hi,

I've got a new Alienware desktop running Win 10 Home x64. Bluetooth appears to be working, but I'm not getting the Xbox One Elite Controller in the list of available devices when I attempt the pairing. The light on the controller flashes normally when I
press the pairing button, but on the PC, I'm only getting four or five generic 'unknown' devices. I've tried a few, but none will connect.

To troubleshoot, I unplugged the power from the Xbox, just to make sure there wasn't a pairing conflict between the game console and Windows. Doesn't help. I've also tried pairing in the new Win 10 interface, as well as through NCPA.cpl.

When I get home, I'm going to try pairing the controller with another computer, but I'm also interested in any suggestions this community can provide.

Regards,

Brad