Windows 10: Xbox PC app changing resolution

On my sons whenever you load the Xbox app the resolution changes on the desktop to 640x480, have uninstalled / reinstalled. No other app is having these issues. Has anyone else ran into this issue?

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Xbox PC app changing resolution

On my sons whenever you load the Xbox app the resolution changes on the desktop to 640x480, have uninstalled / reinstalled. No other app is having these issues. Has anyone else ran into this issue?

 

Xbox PC App Error

We appreciate your response and cooperation regarding this matter. Based on your reply, it appears that you need to enable the Xbox services to ensure that the app is up and running. You may follow the steps below to enable Xbox Live services:

• Press the Start button and type Services on the search box.
• On the list of services, look for Xbox Live Auth Manager,
  Xbox Live Game Save, and Xbox Live Networking Service.

The next steps should be done to the three mentioned services above:

• Right click on the service and select Properties.
• Set the Startup type to Automatic. If the service isn't started, click
  Start.
• Save the changes.
• Launch the Xbox App and sign in to your account again.

Let us know if you are able to sign in after performing the suggested solutions above.

 

Xbox App on Windows 10 Crashes Every 15 Sseconds

Hi,

The Xbox account, the in-game account, and an outdated version of the Xbox app are possible reasons why the Xbox app keeps on crashing. For us to provide proper resolution, we need to collect more information. Kindly answer the questions below:

• Have you tried uninstalling and reinstalling the Xbox app?
• What are the troubleshooting steps you have done so far?
• Have you made any changes on your device prior to this concern?