Windows 10: Xbox PC App not downloading games with ethernet

i use ethernet and when i use the pc xbox app it doesnt download and i have to use wireless. is this a problem with my pc or is this happening to everyone else aswell?

:)

 

Xbox PC App Error

We appreciate your response and cooperation regarding this matter. Based on your reply, it appears that you need to enable the Xbox services to ensure that the app is up and running. You may follow the steps below to enable Xbox Live services:

• Press the Start button and type Services on the search box.
• On the list of services, look for Xbox Live Auth Manager,
  Xbox Live Game Save, and Xbox Live Networking Service.

The next steps should be done to the three mentioned services above:

• Right click on the service and select Properties.
• Set the Startup type to Automatic. If the service isn't started, click
  Start.
• Save the changes.
• Launch the Xbox App and sign in to your account again.

Let us know if you are able to sign in after performing the suggested solutions above.

 

Xbox one Ethernet problem

Hi,

Incorrect network configuration is one of the possible reasons why your console is unable to connect to the Internet. To help you resolve this concern, we need to gather more details. Kindly answer the questions below:

• Were you able to connect the Internet before?
• Have you tried using different Ethernet cable?
• When did the issue start?

In the meantime, we recommend that you perform the steps below:

Step 1: Reset Xbox One into factory defaults.

• Press the Xbox button to open the guide.
• Select Settings.
• Select All Settings.
• Select System.
• Select Console info & updates.
• Select Reset console.
• On the Reset your console,
  choose Reset and keep my games & apps.

After performing the steps above, kindly try to connect the Ethernet cable again and check if the issue persists.

Kindly update us with the results.

 

xbox game streaming not working on pc

Thanks for responding, i have already tried everything in that forum article and the phone support has tried everything with me too

things that i tried:

• changing wifi networks
• resetting my computer
• reinstalling the Xbox app
• resetting the Xbox
• changing just about every setting in the Xbox and the Xbox app
• changing settings in the router
• reinstalling drivers on my computer
• using different controllers

Also when I open the Xbox app on my pc sometimes i am able to connect when the Xbox is turned on but not if it is off(it is set to instant on), but once I'm connected i can test game streaming and it will say all good but when i actually go to use it the
app just crashed with no error code.

Also i do not know if this is related or not but the home screen in the Xbox app just shows "something went wrong while loading this info" and whenever i try to view my friends captures the app will crash and I've also found out that the app will just freeze
up when i try to join a party.