Windows 10: Xbox series controller connected to PC via Bluetooth but not working

The new Xbox series controller is successfully connected to windows 10 PC via Bluetooth. the device is showing connected in Bluetooth settings but it is not being recognized in games. Also, it is not being recognized in the Xbox accessories app.


When connected via USB cable it is working and I was able to download the latest drivers and firmware from the Xbox accessories app.

:)

 

Can’t connect Xbox one controller to pc

Hello SubieTY,

Thank you for writing to Microsoft Community Forums.

Initially, we need to pair the device to show up in the list while connected through Bluetooth. Check with the below mentioned steps and see if it works.

• I would suggest you to check with the troubleshooting steps mentioned in the article on -
  
  Connect and troubleshoot Bluetooth on your Xbox One Wireless Controller.
  
  
  
  
• You may also follow the steps from the below article to connect a controller to a Windows 10 PC -
  
  How to connect an Xbox One Wireless Controller to a Windows PC.
  

Hope it helps.

Mala S

Microsoft Community - Moderator

 

xbox series x controller via bluetooth not recognized in games

The Bluetooth steps I gave were only in case you need them. The actual repair steps for your controller were the first links I gave. Have you started on them yet? Please do not skip any steps. We often find out later that the fix was the skipped step.
If you need help performing any step I will help.

More here including how to update these controllers:

https://support.xbox.com/en-US/help/hardware-ne...

https://www.windowscentral.com/will-xbox-series...

https://support.xbox.com/en-US/help/hardware-ne...

 

Cant connect my XBOX ONE controller to my W10 pc via bluetooth

Hi,

If you encounter issues connecting an Xbox One Wireless Controller on your Windows 10 PC via Bluetooth, it may be because of an incorrect device configuration. Another factor that we have to take into consideration is an outdated Bluetooth driver. We suggest
running the Bluetooth troubleshooter on your Windows 10 PC. Here are the steps:

• Select the Start button, then select Settings >
  Update & security > Troubleshoot.
• Under Find and fix other problems, select Bluetooth >
  Run the troubleshooter.
• Restart your device so that the changes will take effect.
• Disconnect then reconnect the controller and check if the same issue occurs.

We also recommend verifying if the Bluetooth device shows on the Device Manager. To do so, kindly perform the following steps:

• In the search box on the taskbar, type Device Manager, and select it from the list of results.
• In Device Manager, select View > Show hidden devices.
• In Device Manager, select View > Devices by connection.
• Find your Bluetooth hardware.

For additional troubleshooting steps, refer to
How to connect and troubleshoot Bluetooth on your Xbox One Wireless Controller. The details on that page will guide you how to connect the controller via Bluetooth as well as troubleshooting methods you may perform if you encounter issues with the Bluetooth
connection.

We're looking forward to get this issue resolved.

Do get back to us with the progress. We'd be more than willing to provide you additional troubleshooting solutions.