Windows 10: Xbox series x/s controller connected to PC via Bluetooth but not working

The new Xbox series x/s controller is successfully connected to windows 10 PC via Bluetooth. the device is showing connected in Bluetooth settings but it is not being recognized in games. Also, it is not being recognized in the Xbox accessories app.


When connected via USB cable it is working and I was able to download the latest drivers and firmware from the Xbox accessories app.

• I have made sure I have all the latest updates Windows 10, Version20H2
• updated xbox controller firmware through usb connection Firmware version 5.5.2641.0
• used Bluetooth troubleshooter
• Disconnected, removed, and restarted PC and Xbox controller multiple times.
• tried updating drivers from device manager but the drivers were already up to date
• I have Bluetooth keyboard and headphones that are connected to the same PC, they work flawlessly made sure I had only 1 connection at a time

:)

 

Can’t connect Xbox one controller to pc

Hello SubieTY,

Thank you for writing to Microsoft Community Forums.

Initially, we need to pair the device to show up in the list while connected through Bluetooth. Check with the below mentioned steps and see if it works.

• I would suggest you to check with the troubleshooting steps mentioned in the article on -
  
  Connect and troubleshoot Bluetooth on your Xbox One Wireless Controller.
  
  
  
  
• You may also follow the steps from the below article to connect a controller to a Windows 10 PC -
  
  How to connect an Xbox One Wireless Controller to a Windows PC.
  

Hope it helps.

Mala S

Microsoft Community - Moderator

 

xbox series x controller via bluetooth not recognized in games

The Bluetooth steps I gave were only in case you need them. The actual repair steps for your controller were the first links I gave. Have you started on them yet? Please do not skip any steps. We often find out later that the fix was the skipped step.
If you need help performing any step I will help.

More here including how to update these controllers:

https://support.xbox.com/en-US/help/hardware-ne...

https://www.windowscentral.com/will-xbox-series...

https://support.xbox.com/en-US/help/hardware-ne...

 

xbox series x controller via bluetooth not recognized in games

Thank you. I tried a few things. I update Windows to the latest optional update and it didn't help. There is no more update. I downloaded Xbox Accessory but it doesn't support the Xbox series x controller. It kept asking about for an xbox one controller
to be connected. I also connected the controller to the PC via a usb cable. No update was prompted. BTW the controller works correctly when connected by a cable. So I've actually bought a wireless adapter and hope that will solve the problem, although I still
prefer just a straight bluetooth connection.